Ako Marketing Loyalty Retarget for Shopify

Ako Marketing Loyalty Retarget

Boost retention with VIP loyalty program store credit rewards
Rating
4.9
Feedback
133
Reviews
Chart
#1,860
Shopify

All reviews

5 / 5 Share
Aug. 27, 2023

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. Especially Joanne's help. Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app. After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

Store Using app Total reviews Average rating
SMOOSY 4 months 4 5.0
5 / 5 Share
Sept. 4, 2023

Really nice costumer support once yo talk with them :) Ray had help me a lot

Store Using app Total reviews Average rating
Wrenlee 27 days 4 4.0
5 / 5 Share
July 25, 2023

Really thank you Kelly for your help, we are a start-up brand For the logistics and marketing problems encountered on the shopify e-commerce system, she was very enthusiastic and gave us detailed assistance and explanations AKO's system operation has some places that we don't know how to use, and it helps us deal with and communicate very well And also very complete help to our official website erection and how to use the operational problems, If you need to use related systems or functions, I highly recommend AKO's system, and asking her for help will definitely be the best and only person Kelly is a very caring and responsible consultant, Without her help, we should encounter many difficulties and problems and don't know how to solve them She is really the most caring person we have met so far and will truly understand the needs of users Professional and patient to help us deal with all the problems we encountered, and will reply us in the shortest time I feel that she is not just an ordinary customer service agent. To be honest, I even want to hire her to our company. I really appreciate her hard work in helping us and recommend it to everyone in need! !

Store Using app Total reviews Average rating
ALTI 22 days 2 5.0
5 / 5 Share
Jan. 18, 2023

The instructions are easy to understand and the 1-on-1 sessions are informative. Highly recommend this app for anyone needs an Instagram automation solution.

Store Using app Total reviews Average rating
Wonderland Underwear 3 months 3 4.7
5 / 5 Share
Jan. 13, 2023

The app is easy to understand. I can see my campaign results and know how my customers interacts with my instagram post.

Store Using app Total reviews Average rating
亞瑟3C生活 About 2 months 4 5.0
5 / 5 Share
Jan. 5, 2023

I use this App for reels campaign. It's easy to launch a program in just a few clicks. The support team is great and responsive, they offered a 1-on-1 consulting session and provided me with many informative instructions on how to gain more sales and customers. I recommend it!

Store Using app Total reviews Average rating
SH & Co. Jewelry About 2 months 8 5.0
5 / 5 Share
March 29, 2022

This app is good. It syncs the product collection to Facebook easily and I like the marketing funnel a lot. Customer support is helpful too. They even offer a consulting session to share their experience about running Facebook & google ads.

Store Using app Total reviews Average rating
Lost in Paradise 14 days 1 5.0
1 / 5 Share
June 10, 2021

Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you end doing 90% of your campaigns in ads manager?

Store Using app Total reviews Average rating
Amigui 3 months 4 3.0
2 / 5 Share
May 20, 2021

I contacted the support team regarding my issue that not able to publish ads. Support team seen my message and not reply me.

Store Using app Total reviews Average rating
Happy2U 9 months 9 4.6
1 / 5 Share
Jan. 12, 2022

Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!

Store Using app Total reviews Average rating
Ohmamá Ropa de Maternidad Over 1 year 10 4.2
Developer Reply

Thank you for your review. We're sorry for replying late. Your retargeting campaigns were running pretty great in the first few days! To keep the conversions going, you can create a traffic campaign for reaching more prospects at the same time! For the payment, if you reinstall the app, you'll select a new plan. However, the new Shopify application charge will replace the existing/previous one, so you won't be charged by the system twice during the same period. Please let us know if you have any further questions. I'm here to help! :)

1 / 5 Share
Oct. 23, 2019

After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.

Store Using app Total reviews Average rating
Seriously FAB® 16 days 13 4.6
Developer Reply

[Update] Your Facebook ad account has been reactivated by Facebook team on Oct. 25 successfully. We also appreciate your feedback! Showing the tips about Facebook ad policy while creating ad messages will much prevent the ads from being disabled. We look forward to helping your next retargeting campaigns! -- We're sorry for the Facebook's ad account issue you're facing. Sometimes it may need a while for their team to resolve the ad violation issue. We've also reached them for further investigate your ad situation. Our team will work further with them and reactivate your temporary disabled ad account as soon as possible. I appreciate your patience.

5 / 5 Share
Aug. 8, 2019

I loooove this app... WOWZA! Have been using for around a month now and getting incredible results! So easy to use, amazing ROAS aaaand kinda blown away by how helpful the developers are. All my (many) queries have been answered quickly, and in great detail. Best money I ever did spend ;) Stuff 5 stars- I'm giving 10 STARS for this app!!!

Store Using app Total reviews Average rating
Turquoise Tuesday — 4 4.5
1 / 5 Share
June 25, 2019

Installed on Friday, had an issue connecting my Facebook Ads account. I messaged support on Friday. It's now Tuesday and I've not heard back. In this day and age, I expect much quicker customer service. The app may well work well, but based solely on the lack of customer support, I have to give 1 star.

Store Using app Total reviews Average rating
Nostalgia Cases 4 days 4 4.0
Developer Reply

We're sorry for replying late. Like we mentioned in the email, there's a technical issue from Facebook system when connecting Facebook accounts. We are now actively communicating and solving the issue with Facebook team. We apologize for any inconvenience this may cause. I appreciate your understanding. Thanks for your feedback.

5 / 5 Share
Nov. 30, 2018

Super easy to install! Too early to comment on the results as i just got the app, will come back later for that.

Store Using app Total reviews Average rating
The Steampunk Cave About 4 hours 2 5.0
5 / 5 Share
Nov. 28, 2018

It works great and was easy to set-up my first campaign! I'm looking forward to seeing the results. I used another retargeting app, and was running into budget issues, my postings not showing, etc. I think this one is going to be a lot better.

Store Using app Total reviews Average rating
Beardaments — 1 5.0
5 / 5 Share
Nov. 23, 2018

awesome app that makes my facebook ads easy as a dream! I really did not have a long background in ads before finding Ako's app but i made a ton of sales with both facebook and instagram ads by just using their service!

Store Using app Total reviews Average rating
Rawnice 9 months 8 5.0
4 / 5 Share
Nov. 11, 2018

Just set it up and launched my first ad. Let's see how we do! Love the ease of use so far! Looking forward to learning more.

Store Using app Total reviews Average rating
SilkedCo 23 minutes 1 4.0
5 / 5 Share
Oct. 26, 2018

Great App just started using it but easy to load and use. Hopeful it will work well for us. Will report back in a couple of weeks with the results.

Store Using app Total reviews Average rating
Olde Church Emporium 3 days 12 4.4
5 / 5 Share
Oct. 23, 2018

So far so good, easy to set up and get going. All from my phone, couldn’t be easier to use, and the dynamic ad retargeting is awesome

Store Using app Total reviews Average rating
Sullen Art Co. 13 minutes 13 4.5
5 / 5 Share
Sept. 15, 2018

It is such a good app. Thanks guys.Very simple and easy.It has many cool features ... Give it a shot....

Store Using app Total reviews Average rating
Exotic Aquaristic 16 minutes 1 5.0
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