Ako Marketing Loyalty Retarget
All reviews
Review RSS feed
Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you end doing 90% of your campaigns in ads manager?
I contacted the support team regarding my issue that not able to publish ads. Support team seen my message and not reply me.
Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!
Thank you for your review. We're sorry for replying late. Your retargeting campaigns were running pretty great in the first few days! To keep the conversions going, you can create a traffic campaign for reaching more prospects at the same time! For the payment, if you reinstall the app, you'll select a new plan. However, the new Shopify application charge will replace the existing/previous one, so you won't be charged by the system twice during the same period. Please let us know if you have any further questions. I'm here to help! :)
After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.
[Update] Your Facebook ad account has been reactivated by Facebook team on Oct. 25 successfully. We also appreciate your feedback! Showing the tips about Facebook ad policy while creating ad messages will much prevent the ads from being disabled. We look forward to helping your next retargeting campaigns! -- We're sorry for the Facebook's ad account issue you're facing. Sometimes it may need a while for their team to resolve the ad violation issue. We've also reached them for further investigate your ad situation. Our team will work further with them and reactivate your temporary disabled ad account as soon as possible. I appreciate your patience.
I loooove this app... WOWZA! Have been using for around a month now and getting incredible results! So easy to use, amazing ROAS aaaand kinda blown away by how helpful the developers are. All my (many) queries have been answered quickly, and in great detail. Best money I ever did spend ;) Stuff 5 stars- I'm giving 10 STARS for this app!!!
Installed on Friday, had an issue connecting my Facebook Ads account. I messaged support on Friday. It's now Tuesday and I've not heard back. In this day and age, I expect much quicker customer service. The app may well work well, but based solely on the lack of customer support, I have to give 1 star.
We're sorry for replying late. Like we mentioned in the email, there's a technical issue from Facebook system when connecting Facebook accounts. We are now actively communicating and solving the issue with Facebook team. We apologize for any inconvenience this may cause. I appreciate your understanding. Thanks for your feedback.
Super easy to install! Too early to comment on the results as i just got the app, will come back later for that.
It works great and was easy to set-up my first campaign! I'm looking forward to seeing the results. I used another retargeting app, and was running into budget issues, my postings not showing, etc. I think this one is going to be a lot better.
awesome app that makes my facebook ads easy as a dream! I really did not have a long background in ads before finding Ako's app but i made a ton of sales with both facebook and instagram ads by just using their service!
Just set it up and launched my first ad. Let's see how we do! Love the ease of use so far! Looking forward to learning more.
Great App just started using it but easy to load and use. Hopeful it will work well for us. Will report back in a couple of weeks with the results.
So far so good, easy to set up and get going. All from my phone, couldn’t be easier to use, and the dynamic ad retargeting is awesome
It is such a good app. Thanks guys.Very simple and easy.It has many cool features ... Give it a shot....
Easy set up for sure, we'll see if they are more effective than when I create my retargeting campaigns by myself.
Easy to setup. Now, to wait an see. If I am prompted for another rating after a few weeks, then I will update it. If it is not updated by October 1, 2018 then most of these reviews are just regarding setup and not completely useful.
This app is amazingly easy to use, so much easier than navigating facebook ads by myself! Up and running with my ads in less than 5 minutes.
Looks simple so far - lets hope it works!
This was easy to install and pretty intuitive after the included conference call answered all my questions. I can't say how effective it will be, but I've had a lot of difficulty trying to run my retargeting campaigns myself, so I'll be really excited if these are effective. It sure beats spending my limited time carefully managing my campaigns myself.
I hope to love this app trying it out. works well so far. a few issues im having i hope i can speak to someone one to fix.
All looks good so far, set up was easy, but time will tell. Easy to set up, easy format, now let's see some results. manofsiam.com
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.