All reviews

Rating Breakdown

  • 5
    70% (26 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (2 ratings)
  • 1
    22% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

June 20, 2024

Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Would 100% recommend Algolia to other enterprise level users - the tool has everything you need to make a success of your search strategy and a team with the expertise to help too. We've worked with Algolia for 1.5 years now and our search experience is definitely the best it's been, with a marked improvement from our previous partner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

June 14, 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

June 13, 2024

I have worked on Algolia implementations for other software stacks, and I can tell that the integration with Shopify facilitates a lot of work that you would need to do if you need to build this integration from scratch. This App doesn't provide out of box functionalities for design, etc. so it might need some adjustment and customisations to fit your needs in terms of design. That said, the most valuable thing this App provides is the access to first in class e-commerce technology for Search & Discovery without doing a lot of work.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Very easy to setup, just a few button clicks. The Search result page was easy to customise and I could easily blend it to look like my website. From no search ability to a great search functionality in matter of minutes - that's what I loved about it. Great search results as expected and I also tried their new NeuralSearch product which enables me to support multi-language semantic search in less than an hour. Very Exciting.

Store

KU-VASU

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 29, 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration. Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support. So long story short, can't get the basic app configured, 0 support.

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you have a moment, please reply so we can help resolve the issue and ensure you're fully set up.

1 / 5 Share

April 29, 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Using app

About 9 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help. We've also launched a new quick start video this week to simplify setup: https://academy.algolia.com/guides/96331898-0715-11ef-9b8d-02cd6c51e67b/tasks/38f8aa3e-063a-11ef-a872-06ed93d039b7. Additionally, today's update includes a fix that might specifically aid with setting up on your theme. We’re committed to enhancing your experience with our app. Please contact our support team for further assistance. Thanks again.

5 / 5 Share

March 1, 2024

Algolia has been a great investment in helping us aggregate search records across different WordPress and Shopify environments. Their support has been invaluable -- from presales to post-launch questions. The product itself works great and tying into the API to customize our results pages was very straightforward. We highly recommend Algolia.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

Feb. 24, 2024

Incredibly fast, reliable and flexible search

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear it is working well for you!

5 / 5 Share

Feb. 22, 2024

I've used Algolia for a few years now, originally with the full API integration, and now with the Shopify app and I've been really impressed with both. Investment in the set-up and configuration is definitely worth the output - it's such a powerful tool. Algolia's re-ranking in our collection pages and search results improved our click throughs and conversion enough to quickly pay for the license. I know this because of the ability to A/B test in the tool, coupled with visible and detailed analytics. Would definitely recommend.

Store

Veynd

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your support!

1 / 5 Share

March 31, 2023

It is very difficult to set up and use. You need an IT expert to be able to use this application. I've spent days trying to find a way to use it, but it doesn't work. The support team responds very slowly.

Using app

7 days

Total reviews

6

Average rating

3.8

5 / 5 Share

Dec. 18, 2022

We tested almost every search app out there and spent countless hours finding the right search for our shopify store, robotvacuums.com. We also ported it to another site, freedomusasales.com Algolia is not only better than all search engines, it completely blows all other apps out of the game. I cannot understand any of the low reviews except A: Lazy ignorant people who do not understand what they are missing out on or B: Jealous competitors who know their goose is cooked. Other search apps are just modifications of the built in shopify search, which is extremely lacking in features. Some are so backwards that you cannot even type a search term in middle of a sentence, it will not show results. We are still new to algolia and learning how to harness it but seeing the bad reviews is so categorically false and wrong on so many levels that it just gets me angry and we had to write something... Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 3, 2022

Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come close to using the quota. Would only recommend for enterprise-level websites.

Using app

11 months

Total reviews

5

Average rating

4.4

1 / 5 Share

June 7, 2022

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

Using app

About 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

May 31, 2022

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We were told there was no option to end the contract early even though we have not been able to use the app so effectively we've paid for nothing with no help, support or understanding of the situation. We even suggested a breakout clause paying half of the yearly fee etc. but there was absolutely no flexibility or understanding from the app provider. This has had a huge impact on a growing small business like ours. As a result we would not recommend this app to anyone as ultimately the service for the amount you pay is not there.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 11, 2022

We use Algolia to filter and render collections, product recommendations and search. It is really fast and reliable. Highly recommended

Using app

Over 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 20, 2022

Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Search is the most important feature on our online store with 15k+ products. And Algolia is the perfect solution for us. The indexing process works very well, and the Algolia dashboard gives us tons of features. We used InstantSearch.js to implement a custom search user experience.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I have used Algolia for the previous e-commerce sites on the companies that I worked for and it has always been the best option to get results, users can search for any type of product attributes and make it easier to convert. The spelling check and predictive text functionalities are something that no other search app has make work so well. I would recommend using without a doubt

Using app

Over 1 year

Total reviews

7

Average rating

4.4