Algolia AI Search & Discovery

Nov. 5, 2024

Algolia is a powerhouse when it comes to search functionality. The robust customization options allow for highly tailored search results that enhance user experience and drive conversion. Their customer success team has been incredibly supportive throughout our integration, providing valuable insights and guidance to help us maximize the platform's potential. Algolia is a valuable asset for any DTC brand committed to improving their e-commerce search experience.

Oct. 30, 2024

Love this app! Tons of flexibility around ranking factors, using tags or metafields. We also have enjoyed using the dynamic re-ranking feature which boosts our products based on CTR and CVR

Oct. 10, 2024

No support at all!!

Aug. 21, 2024

We have several stores we manage and were having issues with search and filtering. Algolia has been an amazing tool for our team presenting results quickly, giving us more control over the results that are returned and providing us with great support.

Aug. 15, 2024

Algolia is a great product and we are very happy with it. This has drastically improved our search and merch experience through AI recommendations and other automations. The platform is always evolving and we can't wait to see the new features. The Algolia app works well with Shopify. It does not provide a frontend framework though so this is something your developer team will need to implement with Algolia. Also their support and CSM are very responsive and we have always been able to find commercial and technical solutions.

Aug. 2, 2024

I recommend Algolia 100% - When launched our online store we used different apps for product discovery functionalities, it was always complex and the results obtained never made sense. Algolia's app is the best in the market, truly using AI and data smartly and easily, plus continuously evolving and developing new features and always getting excellent support from their team from a technical but also commercial perspective.

June 25, 2024

Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.

June 20, 2024

Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search

June 20, 2024

Would 100% recommend Algolia to other enterprise level users - the tool has everything you need to make a success of your search strategy and a team with the expertise to help too. We've worked with Algolia for 1.5 years now and our search experience is definitely the best it's been, with a marked improvement from our previous partner.

June 14, 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

June 13, 2024

I have worked on Algolia implementations for other software stacks, and I can tell that the integration with Shopify facilitates a lot of work that you would need to do if you need to build this integration from scratch. This App doesn't provide out of box functionalities for design, etc. so it might need some adjustment and customisations to fit your needs in terms of design. That said, the most valuable thing this App provides is the access to first in class e-commerce technology for Search & Discovery without doing a lot of work.

June 11, 2024

Very easy to setup, just a few button clicks. The Search result page was easy to customise and I could easily blend it to look like my website. From no search ability to a great search functionality in matter of minutes - that's what I loved about it. Great search results as expected and I also tried their new NeuralSearch product which enables me to support multi-language semantic search in less than an hour. Very Exciting.

May 29, 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration. Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support. So long story short, can't get the basic app configured, 0 support.

April 29, 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

March 1, 2024

Algolia has been a great investment in helping us aggregate search records across different WordPress and Shopify environments. Their support has been invaluable -- from presales to post-launch questions. The product itself works great and tying into the API to customize our results pages was very straightforward. We highly recommend Algolia.

Feb. 24, 2024

Incredibly fast, reliable and flexible search

Feb. 22, 2024

I've used Algolia for a few years now, originally with the full API integration, and now with the Shopify app and I've been really impressed with both. Investment in the set-up and configuration is definitely worth the output - it's such a powerful tool. Algolia's re-ranking in our collection pages and search results improved our click throughs and conversion enough to quickly pay for the license. I know this because of the ability to A/B test in the tool, coupled with visible and detailed analytics. Would definitely recommend.

March 31, 2023

It is very difficult to set up and use. You need an IT expert to be able to use this application. I've spent days trying to find a way to use it, but it doesn't work. The support team responds very slowly.

Dec. 18, 2022

We tested almost every search app out there and spent countless hours finding the right search for our shopify store, robotvacuums.com. We also ported it to another site, freedomusasales.com Algolia is not only better than all search engines, it completely blows all other apps out of the game. I cannot understand any of the low reviews except A: Lazy ignorant people who do not understand what they are missing out on or B: Jealous competitors who know their goose is cooked. Other search apps are just modifications of the built in shopify search, which is extremely lacking in features. Some are so backwards that you cannot even type a search term in middle of a sentence, it will not show results. We are still new to algolia and learning how to harness it but seeing the bad reviews is so categorically false and wrong on so many levels that it just gets me angry and we had to write something... Thanks!

Oct. 3, 2022

Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come close to using the quota. Would only recommend for enterprise-level websites.