Creatura review for Zopi ‑ AliExpress Dropshipping

Hi! This is Ryth from the Ali Orders team. Thank you for submitting a review for our app, and sorry for the unwanted experience. Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings. You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan! I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!