Rating

4.5

feedback

268

Reviews

chart

#755

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    32%
  • Less than a year
    50%
  • More than a year
    6%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app's ease of use, quick customer support, and helpful features. Many users highlighted the efficiency of the app in importing products and managing orders, as well as the excellent support provided by the customer service team, particularly mentioning individuals like Scarlet, Ross, and Paula. Users appreciated the quick resolution of issues and the guidance provided in using the app effectively. However, there were a few negative reviews that mentioned issues with order fulfillment, limited product imports, and unclear processes, leading to some frustration among users.

Highlights

Efficient product import and order management
Excellent customer support
Ease of use and user-friendly interface
Issues with order fulfillment and product limitations
Clear guidance and quick issue resolution

Rating Breakdown

  • 5
    83% (222 ratings)
  • 4
    5% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    10% (26 ratings)

Reviews with Text

  • 97% (261)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2026

Daisy was a wonderful person! She was kind and very helpful. She helped from the minute go and took the whole process off my hands! Will definitely like to help me again if I have any further issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2026

Excellent. Easy to handle and the support person was very helpful.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2026

excellente, reponse claire et presis, beaucoup de patience

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Scarlet was able to help me with a complex problem. It was nice talking to a human as she was able to guide me through the process of correcting an order and making sure that it was shipped out. It was nice to be able to contact somebody who had so much knowledge of the process. I am sure I will call again sometime.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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