Zopi: AI AliExpress Dropship
The reviews for the Zopi Shopify App are mostly positive, highlighting the exceptional customer service provided by support agents like Daisy, Ross, Scarlet, and Vivian. Customers appreciate the quick and efficient assistance they received in resolving issues with orders, fulfillment, and app navigation. The app itself is praised for its user-friendly interface and helpful features for dropshipping businesses. However, there are some negative reviews mentioning issues with billing, slow order updates, language translations, and occasional bugs in the app.
Review RSS feed
Daisy was so helpful and great! Amazing at assisting quickly with my issues.
Daisy has been great through this all with explaining in detail what the problem was and helping me mitigate to a solution. Thank again.
I cancelled my free plan but was still charged. I can't even request a refund for an app that isn't even installed on my Shopify account.
Hi, We're sorry to hear about your experience and understand how unexpected billing can be frustrating. After reviewing your account, we confirmed that your store was subscribed to the Scale Plan, not the Free Plan. Shopify charges for the current billing period, while cancelling a subscription only prevents future renewals. We've already reached out to you via email with more details about your subscription and have been working with you to resolve this matter. When you have a chance, please check your inbox (and spam folder if needed) and reply to our email so we can continue assisting you. Our team is always here to help and will do our best to ensure any concerns are resolved as quickly as possible. Daisy from Zopi Support Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.