Zopi ‑ AliExpress Dropshipping for Shopify

Zopi ‑ AliExpress Dropshipping

Zopi - Automate AliExpress Dropshipping & Fullfilment

Rating

4.8

feedback

2,114

Reviews

chart

#83

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    22%
  • Less than a year
    69%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many customers praising the excellent customer service they received. The support team, including Pauline, Giselle, Rocy, Scarlet, Vivian, and Leo, were mentioned multiple times for their helpfulness and knowledge. Customers appreciated the quick response times and the assistance provided in resolving issues and answering questions. The app itself was described as easy to use, especially for beginners in dropshipping. Customers also mentioned the app's useful features, such as product importation and order management. However, there were a few negative reviews mentioning issues with the app not working properly or difficulties in canceling subscriptions.

Highlights

excellent customer service
quick response times
easy to use
useful features
issues with app functionality

Rating Breakdown

  • 5
    89% (1,887 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (71 ratings)

All reviews

4 / 5 Share

Feb. 28, 2024

Salve, app molto graziosa da usare e brava l'assistenza

Using app

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Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2024

Fantastic!! Realy helpful customer service!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 20, 2024

Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Dear Customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.

5 / 5 Share

Feb. 20, 2024

Scarlet: Thank You very much! because this process of November 2023 was for me difficult , i staying in stress for the problem for cancel or not cancel , but today . I feel great , I given 5 to Scarlet!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2024

App ist top Support ist super wenn mal was nicht so ganz funktioniert ! Mir wurde sehr gut geholfen !!! Daumen hoch weiter so !!!

Using app

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Total reviews

1

Average rating

5.0

All reviews

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