Zopi ‑ AliExpress Dropshipping for Shopify

Zopi ‑ AliExpress Dropshipping

Zopi - Automate AliExpress Dropshipping & Fullfilment

Rating

4.8

feedback

2,266

Reviews

chart

#75

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    21%
  • Less than a year
    72%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support representatives like Pauline, Ross, Scarlet, Karina, Vivian, and Rocy who were patient, knowledgeable, and helpful in resolving issues. Customers appreciated the quick responses and step-by-step guidance they received, making their experience with the app smoother. The support team's dedication to solving problems and providing clear instructions was highlighted in multiple reviews. However, there were a few reviews mentioning issues with the app being complicated or experiencing delays in order fulfillment.

Highlights

Exceptional customer service and support
Quick responses and step-by-step guidance
Knowledgeable and patient support representatives
App complications and order fulfillment delays

Rating Breakdown

  • 5
    90% (2,029 ratings)
  • 4
    6% (130 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (72 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 14, 2024

Minn was excellent. Helped with all my queries very efficiently.

Store

My Store

Using app

8 days

5 / 5 Share

June 14, 2024

Fantastic tool and amazing support! Minn has been super nice and ready to answer all my questions and solve my problem! I wish all the CS agent will be like her!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

The app is very easy to use. I had the privilege to chat with Minn this morning. She was AWESOME. Helpful, patient, knowledgeable and walked me through everything I needed know how to do. She should be a trainer if not already one. You are lucky to have someone as efficient as Minn.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

efore I contacted the Zopi support, I completely lost on what do and not to do. But after chatting with Clara, everything finally made sense and I was able to move with everything.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Heel vriendelijk en snel geholpen geweest

Using app

5 days

Total reviews

1

Average rating

5.0

All reviews

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