Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.6
feedback
273
chart
#1,009
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Feb. 16, 2024
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription. P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.
April 13, 2023
had to update my review as this app isn't fit for purpose caused me alot of issues tracking not linking correctly, orders not processing etc etc there is a long list was a new error nearly everytime costing time,money, i listed a total 8 different errors i had, the only positive i can say is the customer service is fast to response however they were unable to fix the issues, i've since switched to a rival and so glad i did.
Oct. 29, 2021
Variant images are not being imported properly. I contacted them a week ago and they recognized this issue but it is yet to be fixed.