All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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5 / 5 Share

Nov. 20, 2024

Scarlet, was really good in dealing with my enquiry.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Using app

4 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 20, 2024

Very helpful with my first shopift sale

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Azalea was so quick to respond, helpful and kind!

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 19, 2024

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 18, 2024

chat support Vivian is very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Great App. customer support very helpful , fast to responde, easy to use, i recommended this app .

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

It's a great app and Alice and employees are very helpful!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

I had an issue processing an order. Alice helped me patiently and in the end everything worked out wonderfully. Thank's again Alice! <3

Store

Pawz

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Lana en Scarlet hebben mij goed geholpen om een belangrijk probleem op te lossen. Hopelijk heb ik verder geen problemen meer, maar als dat toch het geval is, dan weet ik ten minste dat ik goed geholpen zal worden

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

Store

Furball

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Really simple to use and gather products to sell. Support response time is very quick and helpful for any questions.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Ross is the best support agent out there by far

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Scarlet was great to day and very knowledgeable and helped me to sort out my CJ Dropshipping account.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Azalea a été exceptionnelle ! Très patiente et professionnelle, elle a su m'aider à résoudre mes problèmes avec Zopi et Shopify rapidement et efficacement. Grâce à son aide précieuse, la gestion de mes produits est devenue bien plus simple. Elle mérite vraiment une promotion pour son dévouement et son service de qualité ! Merci, Azalea ! ⭐⭐⭐⭐⭐

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 9, 2024

Perfect ! Rocy helped me a lot to understood how everything works. Thanks :)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I am always able to get the help I need quickly and with great detail.

Using app

4 months

Total reviews

2

Average rating

5.0