All reviews

Rating Breakdown

  • 5
    90% (2,213 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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4 / 5 Share

Oct. 11, 2024

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2024

Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 18, 2024

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 10, 2024

good app so far and their support agent Vivian is a great help.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

June 26, 2024

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 21, 2024

The app is complicated, but Ross from the support centre has been super helpful in guiding me through how to use both Zopi and Shopfiy effectively.

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2024

I would certainly recommend this app to others, even though I had an issue with my very first TikTok shop order processing . But thanks to Pauline, I got it all worked out. She was awesome! Stuck with me through all of the headache on my end and worked super hard to get the issue resolved. I appreciated her help very much!

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2024

Great support system. Thanks to Scarlett for the assistance

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2024

Rocy provieded and explained in detail, beacuse of her i could understand the business

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

The app itself is decent for AliExpress dropshipping. There can definitely be improvements and features that would streamline the order fulfillment process. All in all, it does make the process easier. Customer service is always a huge help when having questions or running into issues. 5 stars there for sure.

Store

WRAPZ

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2024

I am writing to express my utmost appreciation for the exemplary service provided by the support team representatives- Mr.Leo of your company. Throughout my interactions with him, I have consistently experienced professionalism, efficiency, and a genuine commitment to resolving my inquiries.

Using app

8 months

Total reviews

2

Average rating

3.5

4 / 5 Share

Feb. 28, 2024

Salve, app molto graziosa da usare e brava l'assistenza

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2024

Zopi is essential to do dropshipping with my Shopify store. While there have been some hiccups on the way where the app order did not work correctly, the support team quickly fixed it. The support team is fantastic, especially Nim who patiently helped me through several problems regarding my order and explained it well! Overall I recommend this app!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 22, 2023

I had some trouble but Lewis from support helped me a lot through out this process.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2023

very good app finding and getting products on my store, my chat assistant scarlet was also very good at her job and offering suggestions and support when I needed it.i would have liked a way to use the compare price in a mass scale instead of one by one

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2023

Super Support, trotz einer minimalen Übersetzungsbarriere wurde ich super von Vivian betreut. Der Preis der App ist mir als Starter ein bisschen hoch aber davon abgesehen finde ich Zopi sowie Vivian toll.

Store

Caseter

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 19, 2023

OUI JE PENSE RE OMMANDER CEGTE APPLICATION AUTOUR DE MOI JAIME LE SUIVIS QUE J'AI EU AUJOURD'HUI AVEC ROSS VIVEMENT QUE JE TOMBE SUR CE GENRE DE GUIDE TOUS LE TEMPS SA MAIDERA ENORMENT JE MAIS ETOILES CAR JE VIENS JUSTE DE DEMARER AVEC ELLE JE REVIENDRAIS TEMOIGNER

Using app

6 months

Total reviews

9

Average rating

4.6

4 / 5 Share

Nov. 27, 2023

Ayant eu des difficultés à utiliser l’application j’ai souhaité résilier. Leur service client a été très disponible, ils m’ont proposé de l’aide pour mieux utiliser l’application et m’ont remboursé.

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Salut! Merci d'avoir soumis un avis sur notre application et désolé pour cette expérience indésirable. Nous prenons très au sérieux les commentaires de nos clients afin d'améliorer le service. nos commentaires seront très importants pour nous car nous recherchons toujours des moyens d'améliorer notre application et souhaitons rendre votre expérience avec notre application aussi simple que possible. Si vous préférez avoir la chance de discuter avec moi ou si vous souhaitez envoyer vos commentaires par e-mail, n'hésitez pas à répondre à cet e-mail car j'aimerais vous offrir mon soutien pour vous guider à travers l'application et comment elle peut vous aider dans votre parcours de dropshipping. Merci de nous avoir donné une chance et nous vous souhaitons tout le meilleur ! Sincèrement, L'équipe d'assistance Zopi

4 / 5 Share

Nov. 13, 2023

Bo, one of your customer care team was helpful she helped me alot

Using app

About 2 months

Total reviews

1

Average rating

4.0