Dark Moon review for Zopi ‑ AliExpress Dropshipping
July 22, 2024
So where do i start ....... Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !! I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam, We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team. One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered. We appreciate your patience and look forward to resolving this matter to your satisfaction. Thank you for your trust in us. Best regards, The Zopi Support Team
Zopi - Automate AliExpress Dropshipping & Fullfilment