OriginalsHome review for Zopi ‑ AliExpress Dropshipping
June 24, 2023
I uninstalled the app before the billing date yet it still billed it's self. Please explain this for me
Hi Zukisa! This is Jennie from the Ali Orders team Thank you for submitting a review for our app, and sorry for the unwanted experience. Let me clarify that the subscription was active from the moment you chose the plan until the end of your billing cycle. And it was charged only 1 time during the cycle on the Shopify billing date. I hope this clears things up and I would like to assure you that we are having a dedicated agent that is always ready to explain and support you thoroughly in this case. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!
Zopi - Automate AliExpress Dropshipping & Fullfilment