Diamond Painting review for Zopi ‑ AliExpress Dropshipping

1 / 5

Sept. 14, 2023

This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi Chris, Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail. We value your input and look forward to hearing from you soon. Best regards, Ali Orders team

Zopi ‑ AliExpress Dropshipping for Shopify
Zopi ‑ AliExpress Dropshipping
4.8 star
2,471 reviews

Zopi - Automate AliExpress Dropshipping & Fullfilment

Developer
Shopify App Store