MYCASE review for Zopi ‑ AliExpress Dropshipping

1 / 5

Oct. 18, 2020

Not working, support is not helpful, really waste of time. Compare with Oberlo, Ali order process is slow, takes long time to auto complete the address. And today the Ali app is dead and asking me to install the App, I'm done.

Store

MYCASE

Using app

About 1 year

Total reviews

12

Average rating

4.0

Developer Reply

Hi there, Here`s Raymond from Fireapps Customer Support Team of Ali Orders and we are truly sorry for this inconvenience caused. Related to your concern as following: 1. As you mentioned "support is not helpful", unfortunately we have not seen your conversation between our agent and you. Therefore, please tell us the agent`s name whom you have contact, so we will re-check with them. 2. "Ali order process is slow, takes long time to auto complete the address", you are talking about Auto fulfill orders, right? If yes, please share us how long does it take? 3. "And today the Ali app is dead and asking me to install the App, I'm done", as we have checked again, our app is still working fine, so you please elaborate your concern "Ali app is dead and asking me to install the App" and we can help you further. Could you please re-install our app and let us have a chance to support you with the highest priority? We very much appreciate your business and hope that you will remain a valued customer. I am looking forward to hearing from you soon. Best Regards Raymond

Zopi ‑ AliExpress Dropshipping for Shopify
Zopi ‑ AliExpress Dropshipping
4.8 star
2,471 reviews

Zopi - Automate AliExpress Dropshipping & Fullfilment

Developer
Shopify App Store