All reviews

Rating Breakdown

  • 5
    84% (292 ratings)
  • 4
    8% (29 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    7% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2023

I had excellent support. I tried a lot of similar apps but none of them were great it's really easy I installed reviews on 120 products it took me really little time... and now I have time to watch TV

Store

frombic

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2023

Wonderful app, gets the job done and very easy to work with, the features are as described, and the customer support is both fast and efficient!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2023

Isabella was amazing, responded fast and helped me with the tutorial. The app is easy to use and fast

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

May 13, 2023

As of May 2023 you can no longer adjust the Star ratings or the review dates! You may as well stay with the FREE PLAN.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear merchant, This feature had to be disabled as requested by Shopify. Unfortunately, as developers, we have to honor these requests, as Shopify owns the ecosystem. We apologize for the inconvenience caused, however, I think its a little harsh to review 1 star for our app, just for this reason. Anyway, we wish you all the success in your business. Thanks Arpit

5 / 5 Share

May 13, 2023

Instant customer service availability. Knowledgeable customer service agents. Better (and lower price) than their competitors.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Isabella is an absolute gem! She provided me with outstanding customer service and went above and beyond to help me resolve an issue. Her knowledge and expertise made the process smooth and efficient, and her friendly attitude was a delight. I highly recommend Isabella for anyone in need of assistance. She's a true asset to the company and I couldn't be more grateful for her help. Thank you, Isabella!

Store

Blomify

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2023

IT was a very nice customer service and very easy to use the app! I just set up it in a couple of minutes!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

exellent support

Store

My Store

Using app

About 1 month

5 / 5 Share

May 1, 2023

Great customer service, very helpful and honest. Great plan you can cancel at any moment without hidden fee's.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

10/10 for assistance, so appreciated! The help was quick, efficient and provided so much insight. We fixed the problem.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

I downloaded the ali reviews app yesterday and downloaded 4 products. I upgraded to the premium version and can now also edit the reviews. The reviews loaded straight onto my website and look brilliant. However, at the moment I can't drag and drop them too below my extra content sections. Great product. Peter

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

The support is amazing, it is necessary to choose this application to allow the others.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Não tenho o app ainda, porém o suporte foi rápido e eficiente, atendeu no meu idioma apesar de aparecer em inglês para mim.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 16, 2023

great customer service, its the first time for me to use the app may be i will write another review after using it for a while

Store

TWA

Using app

About 2 months

Total reviews

1

Average rating

4.0

2 / 5 Share

April 12, 2023

Translation not working to Swedish. Someone should contact me but they havent. If i just get the translation working it might be usefull.

Using app

3 days

Total reviews

3

Average rating

2.7

4 / 5 Share

April 9, 2023

very helpful, one of the best review apps out there. i messaged for some assistance and someone was there to help me within seconds.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 8, 2023

Excellent customer service from Flora Johnson. Kept trying to find the solution to my problem successfully. very prompt pleasant and efficient. Thanks Paschal IRE

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Dear Merchant, Thank you so much for taking the time to leave a positive review of AliReviews, we truly appreciate it! We are thrilled to hear that you had a great experience with our customer service representative, Flora Johnson. At AliReviews, we strive to provide exceptional customer service to all of our users, and we are delighted that Flora was able to assist you in finding a solution to your problem promptly and efficiently. Thank you again for your kind words and for choosing AliReviews. If you have any further questions or concerns, please do not hesitate to reach out to us. We look forward to continuing to serve you in the future. Best regards, Arpit

5 / 5 Share

April 7, 2023

response for live chat was fast and reliable, i appreciate that. If i had any further issues i could ask them and its fine.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Merchant, Thank you for taking the time to share your positive experience with our live chat support. We're glad to hear that we were able to provide fast and reliable assistance to you. At Alireviews, we strive to offer top-notch customer service, and we're happy to hear that our support team was able to meet your expectations. We value your feedback and appreciate your kind words. Please do not hesitate to reach out to us again if you have any further questions or concerns. Our team is always here to help and ensure that you have the best possible experience with our products or services. Best regards, Arpit

5 / 5 Share

April 6, 2023

great customer support! the customer service rep really helped to answer all my queries and was very friendly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Merchant, Thank you for taking the time to share your positive experience with our live chat support. We're glad to hear that we were able to provide fast and reliable assistance to you. At Alireviews, we strive to offer top-notch customer service, and we're happy to hear that our support team was able to meet your expectations. We value your feedback and appreciate your kind words. Thanks Arpit

5 / 5 Share

April 6, 2023

easy helper!!!! She helped me get straight to the point. Also, it didn't even take that long to respond to my message. Thank you so much for helping me Evelyn and thank you guys for the support!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Merchant, Thank you for taking the time to share your positive experience with our support team. We're thrilled to hear that our representative, Evelyn, was able to provide you with quick and effective assistance and that you found her to be a helpful and easy helper. Please don't hesitate to reach out to us again if you have any further questions or concerns. We're always here to help and ensure that you have a positive experience with Ali Reviews. Thanks Arpit