AliReviews: AliExpress Reviews
AliReviews - Best Product Reviews App for Shopify
Rating
4.7
feedback
349
chart
#1,185
All reviews
Rating Breakdown
Review RSS Feed
Aug. 1, 2023
um dos melhores gratuitos com toda a certeza... mas impedir que customizemos as cores do widget é sacanagem!
July 24, 2023
Keep up the good work. Your app is very user friendly and works as described. NOTE: Giving 4 Stars since the CSV template needs improvement. If you do not use the Country field on the product pages, then why ask for the country? Also don't see any reason to use the dd/mm/year field. Month and year should be sufficient. Good job on the app.
July 18, 2023
fast response. useful tools for me. I move reviews from my Amazon store and it is convenient! I will explore more in this app !
July 14, 2023
I got the $10 subscription so I could import unlimited reviews from amazon. I found out I could only import 70 reviews for 1 product. So, it couldn't do what I specifically wanted and paid for. There was no trial version and no way for me to get a refund so I contacted them through chat support. This was the Customer Chat log I had with them. A complete joke. Don't waste your money. I could care less anymore if I get the refund or not. Visitor 07:11 PM can i get a refund? Evelyn Smith 07:11 PM Thank you for your message. May I know when you subscribed to Premium Plan? Visitor 07:12 PM like 10min ago Evelyn Smith 07:13 PM Once subscribed, we cannot process the refund for the Premium plan. Visitor 07:14 PM lol then why did you even ask me when i subscribed then? are you just messing with me then? Evelyn Smith 07:14 PM May I know the reason for canceling the subscription?
Dear Merchant, I hope this message finds you well. My name is Arpit, and I am the co-founder here at AliReviews. I recently came across your review of our app and I feel deeply concerned about the inconvenience you've faced. Firstly, I'd like to offer my sincerest apologies for the negative experience you had with our support agent, Evelyn. We strive to provide excellent customer service and it seems we have fallen short in this instance. Please rest assured that I will be personally addressing this issue with Evelyn to understand what went wrong, and to ensure this type of misunderstanding doesn't happen in the future. Regarding your request for a refund, I am sorry for the confusion earlier. Please allow me to clarify that although we generally do process refunds for our Premium plan once subscribed, depending on the scenario. we understand that every situation is unique and should be considered individually. Given the circumstances, we are ready to process a full refund for your subscription. We value your business and your satisfaction is our top priority. I also noticed that we sent a previous email to address your concerns, but it seems like we didn't get a response. We apologize if there was any confusion or if our message didn't reach you. If you have any further questions or concerns, please do not hesitate to reply to this email or reach out to us at our support line. Please let me know if you'd like us to take a look at the problem you are facing or just process your refund. Thank you for your understanding, and once again, we are truly sorry for any frustration caused. We hope we can make things right and regain your trust in our services. Best regards, Arpit Co-Founder - AliReviews
July 7, 2023
Sinceramente, o nível do aplicativo caiu. A gente seleciona pra extrair apenas imagens e sobe mais comentários vazios do que com imagem
July 6, 2023
Great customer support! Thank you all so much. Support always helpful and friendly and willing to try and make sure the help is working.
July 4, 2023
good app. Their support level good and their all agent are very expert and very helpful. I recommended
June 28, 2023
This apps work great, I'm very happy and support team is very fast deserve 10 star thank you so much
June 27, 2023
Great app. Friendly, helpful, and prompt response from the customer service. Highly recommended to all.
June 25, 2023
I have been using Ali Reviews for a while now, and I must say it is an exceptional app for managing reviews. It offers an incredible range of features and functionalities that make it a must-have tool for any online business. The best part is that it comes at a very competitive price in the market, making it a great value for money.
June 20, 2023
great and patient customer service, took the time to help me fix the problem of imported many reviews
June 19, 2023
Amazing customer service! Ali Reviews App is a game-changer for e-commerce! Seamless integration, powerful customization, and excellent support. Boost your credibility and increase conversions. Highly recommended!
June 17, 2023
Alireviews is a great tool for those looking to improve their online store. It offers an easy-to-use interface and valuable features such as automated review requests and personalized email templates. The customer service is also excellent, with prompt responses and helpful suggestions. Overall, I highly recommend Alireviews for anyone looking to boost their online sales through customer reviews.
June 11, 2023
It okay but many features is blocked by shopify and sometimes it says "chapta hit"
June 10, 2023
very good i highly suggest using it and great customer support thank you so much it helped me so much for social proof for the customer!
May 31, 2023
good job Flora for assisting my problem issue with the app , this app help me for my business thank you
May 29, 2023
Flora Johnson was amazing- the support is quick and straight to the point - problem solved, thank you
May 29, 2023
Great app and very easy to use. Also, support is great and always on there. Much appreciated Isabella!!
May 22, 2023
Great app and great CS - always ready to help! Had a tough issue come up and they were able to assist with the code on my site to make it work.
Using app
About 2 months
Total reviews
1
Average rating
5.0
May 22, 2023
Excellet and easy to use and the customer chat service is crazy af, as they give u a solution immediately damn.
Store
My Store
Using app
About 17 hours