AliReviews: AliExpress Reviews
AliReviews - Best Product Reviews App for Shopify
Rating
4.7
feedback
363
chart
#1,142
All reviews
Rating Breakdown
Review RSS Feed
Aug. 29, 2023
Had a problem with getting review stars to my featured collection at my home page. I got help from live chat and we had the problem solved easily and fast, Thanks again for great service! =)
Store
My Store
Using app
7 months
Aug. 24, 2023
Its the best review app for this price. Better than others like loox and other things. Specially if ur dropshipper for me i think this is the best option. Recomended.
April 2, 2024
Monica problem solved with me until we had success. Thanks for the great service.
Aug. 21, 2023
The app functions properly and looks great. Isabella was prompt, friendly, and solved my technical issues. Thank you!
Aug. 15, 2023
Its amazing app much eaiser simple and reliable.its help to more sales on shopify i really like this app.
Aug. 12, 2023
sehr guter Kundensupport! sehr praktische App! Man kann sowohl Amazon als auch Ali Express Bewertungen importieren und für den Preis absolut gut.
Aug. 12, 2023
Excellent support, easy to use & nice design! If you have a new store i would definitely recommend it
Aug. 9, 2023
Melhor app para review, e o melhor suporte, me ajudou muito quando precisei. Foram muitos prestativos
Aug. 1, 2023
um dos melhores gratuitos com toda a certeza... mas impedir que customizemos as cores do widget é sacanagem!
July 24, 2023
Keep up the good work. Your app is very user friendly and works as described. NOTE: Giving 4 Stars since the CSV template needs improvement. If you do not use the Country field on the product pages, then why ask for the country? Also don't see any reason to use the dd/mm/year field. Month and year should be sufficient. Good job on the app.
July 18, 2023
fast response. useful tools for me. I move reviews from my Amazon store and it is convenient! I will explore more in this app !
July 14, 2023
I got the $10 subscription so I could import unlimited reviews from amazon. I found out I could only import 70 reviews for 1 product. So, it couldn't do what I specifically wanted and paid for. There was no trial version and no way for me to get a refund so I contacted them through chat support. This was the Customer Chat log I had with them. A complete joke. Don't waste your money. I could care less anymore if I get the refund or not. Visitor 07:11 PM can i get a refund? Evelyn Smith 07:11 PM Thank you for your message. May I know when you subscribed to Premium Plan? Visitor 07:12 PM like 10min ago Evelyn Smith 07:13 PM Once subscribed, we cannot process the refund for the Premium plan. Visitor 07:14 PM lol then why did you even ask me when i subscribed then? are you just messing with me then? Evelyn Smith 07:14 PM May I know the reason for canceling the subscription?
Dear Merchant, I hope this message finds you well. My name is Arpit, and I am the co-founder here at AliReviews. I recently came across your review of our app and I feel deeply concerned about the inconvenience you've faced. Firstly, I'd like to offer my sincerest apologies for the negative experience you had with our support agent, Evelyn. We strive to provide excellent customer service and it seems we have fallen short in this instance. Please rest assured that I will be personally addressing this issue with Evelyn to understand what went wrong, and to ensure this type of misunderstanding doesn't happen in the future. Regarding your request for a refund, I am sorry for the confusion earlier. Please allow me to clarify that although we generally do process refunds for our Premium plan once subscribed, depending on the scenario. we understand that every situation is unique and should be considered individually. Given the circumstances, we are ready to process a full refund for your subscription. We value your business and your satisfaction is our top priority. I also noticed that we sent a previous email to address your concerns, but it seems like we didn't get a response. We apologize if there was any confusion or if our message didn't reach you. If you have any further questions or concerns, please do not hesitate to reply to this email or reach out to us at our support line. Please let me know if you'd like us to take a look at the problem you are facing or just process your refund. Thank you for your understanding, and once again, we are truly sorry for any frustration caused. We hope we can make things right and regain your trust in our services. Best regards, Arpit Co-Founder - AliReviews
July 7, 2023
Sinceramente, o nível do aplicativo caiu. A gente seleciona pra extrair apenas imagens e sobe mais comentários vazios do que com imagem
July 6, 2023
Great customer support! Thank you all so much. Support always helpful and friendly and willing to try and make sure the help is working.