Infinite Love Madrid review for Ali Reviews: AI Product Review
July 21, 2025
Your app was not displaying correctly on my website. I asked you to fix it, and to do so, you requested permissions and disabled the COD (Cash on Delivery) purchase button. The problem is that you didn’t inform me about this, and by the time I realized it, hours had gone by without any sales. That means we were wasting money on ads driving traffic to a website with no purchase option. I’ve lost quite a lot of money because of this. The app itself is good, but giving your technicians access to the site has turned out to be risky
Hi Maximiliano Bello, Here's Lauren from Kudosi Senior Support Team. First of all, we are really sorry for the inconveniences that your store had when the Cash on Delivery section has not been displaying. We understand that you might think it is due to our app's Review Box when this section is under Review Box. However, we only re-synchronized the app widget and review data to make the review load and display properly. We did not take any action on Cash on Delivery section. From our team, we diagnosed the Cash on Delivery section might be hidden accidentally by anyone or it has been conflicted by the theme code. You can go to Admin Settings > General > scroll down to the end and access Store activity log to check the action on the theme and Cash on Delivery section. Or you can grant us a Collaborator Account to check and fix this issue for you. We hope to have your response so we could further support you. Kind regards, Lauren from Kudosi
