Rating

4.8

feedback

1,289

Reviews

chart

#3,583

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    23%
  • Less than a year
    29%
  • More than a year
    15%

Reviews Summary

The Ali Reviews Shopify App has received overwhelmingly positive feedback from users, with many praising the excellent technical and commercial support provided by the team. Customers highlighted the responsiveness and effectiveness of the support staff, with specific mentions of team members like Lauren, Dawn, Harry, Mya, and Katherine who went above and beyond to assist with various issues. Users also appreciated the fair pricing, ease of use, and the app's features that help manage product reviews smoothly. However, there were a few negative reviews mentioning issues with compatibility, refund policies, and technical glitches affecting the app's performance.

Highlights

Excellent technical and commercial support provided by the team, with specific mentions of responsive and effective support staff
Positive feedback on fair pricing, ease of use, and features for managing product reviews
Negative reviews mentioning issues with compatibility, refund policies, and technical glitches affecting app performance

Rating Breakdown

  • 5
    94% (1,207 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 97% (1,243)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Truly 1 click solution for bulk import. Super easy

Using app

About 20 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

April 30, 2026

更新后无法显示评论

Store

seamiss

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 23, 2026

Hard start, but excellent technical and commercial support in the end We’ve been using Ali Reviews for over 2 years. Recently we faced a serious issue with the Amazon importer and SEO schema. While the initial support was a bit slow, once the management and the DEV team (shoutout to Lauren and Dawn) stepped in, they took our feedback seriously. They fixed the technical bugs and offered us a very fair long-term deal to compensate for the downtime. It’s a powerful tool, and it’s good to know they stand behind their long-term customers when things get complicated. Recommended for their commitment to fixing issues.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2026

Store

LIBIN

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Dear LIBIN, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Kind regards, Lauren

5 / 5 Share

April 20, 2026

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Dear goldentouch-shop.de, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Kind regards, Lauren

All reviews

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