Rating

4.8

feedback

1,274

Reviews

chart

#3,306

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    23%
  • Less than a year
    28%
  • More than a year
    15%

Reviews Summary

The Ali Reviews Shopify App has received overwhelmingly positive feedback from users, with many praising the excellent technical and commercial support provided by the team. Customers highlighted the responsiveness and effectiveness of the support staff, with specific mentions of team members like Lauren, Dawn, Harry, Mya, and Katherine who went above and beyond to assist with various issues. Users also appreciated the fair pricing, ease of use, and the app's features that help manage product reviews smoothly. However, there were a few negative reviews mentioning issues with compatibility, refund policies, and technical glitches affecting the app's performance.

Highlights

Excellent technical and commercial support provided by the team, with specific mentions of responsive and effective support staff
Positive feedback on fair pricing, ease of use, and features for managing product reviews
Negative reviews mentioning issues with compatibility, refund policies, and technical glitches affecting app performance

Rating Breakdown

  • 5
    94% (1,193 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (32 ratings)

Reviews with Text

  • 97% (1,232)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 14, 2026

Great app, very helpful customer service, helps you gain so much time on more technical aspects. Happy I'm using this app, recommend 100%

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ortolindra, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Have a nice day, Ali Reviews Team

5 / 5 Share

May 12, 2026

great for every store

Using app

About 3 hours

Total reviews

2

Average rating

4.0

Developer Reply

Dear Game On Interactive LLC (OnlyTenBucks.com), Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Thank you so much, Ali Reviews Team

5 / 5 Share

May 11, 2026

I was having trouble publishing reviews and couldn't figure it out what the issue was. Dawn came on the chat and after a few minutes of reading my situation, was able to guide me through the process efficiently and effectively. If I have future questions, I hope Dawn is on the other end again.

Store

allevra

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear allevra, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Kind regards, Ali Reviews Team

5 / 5 Share

May 6, 2026

tienen un buen soporte humano para explicarte o ayudarte en remoto lo que necesites.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Astreo Studio, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Warm regards, Lee from Ali Reviews

5 / 5 Share

May 5, 2026

Customer service is excellent!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Dear US Glove, Ali Reviews truly appreciate your review for the app. The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service. We hope you could modify the review with content so our team can recognize the effort of us. Please let us know if you need further supports. Kind regards, Lauren

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more