All reviews

Rating Breakdown

  • 5
    94% (1,298 ratings)
  • 4
    3% (48 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (36 ratings)

Reviews with Text

  • 97% (1,344)
Review RSS Feed Review RSS Feed

3 / 5 Share

Aug. 16, 2024

Victoria the support person was not helpful at all. she said "It is out of my responsibility, you should do it by yourself." instead of trying to help me out. I asked to speak with a different support person, Harwin. This person was very helpful and helped me solve the problem that I was experiencing. Harwin deserves 10 stars.

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Lauren, Here's Lynn from Ali Reviews, I hope you're doing fine. I would like to know if you received our previous email and I hope to get a response from you. For this case, we would like to express our sorry about our communication and attitude to customer, we'll improve our service better. It would be great if you can understand that we're willing to support you. I am looking forward to your response. Regards, Lynn

3 / 5 Share

April 22, 2024

Using app

Over 4 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, This is Oscar from Ali Reviews. Thank you so much for feedback to Ali Reviews. Regarding your issue that reviews did not display on review box, we sent you an instruction to your email and in the conversation with us as well. I hope you check it and let us know if there's anything you need help more, we're willing to support you. Thank you so much and have a nice day to you! Regards, Oscar

3 / 5 Share

July 29, 2023

I just try this app, seem easy use and the customer service is quit helpful , very good. If the free period is longer may be better.

Using app

17 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi there, I'm Ben from Ali Reviews and thanks for your feedback of Ali Reviews. I have noted your point and will take it into consideration. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Ben Ali Reviews by OneCommerce

3 / 5 Share

Jan. 15, 2018

I would give this more stars but took away two for not being alerted that the largest amount of reviews you can import from Ali is 10. While this works great for larger, more established websites, it's not worth it to a smaller site, just starting out, who is looking to something like this to help establish them as being reliable. It needs to be in clear language that this is only a trial and you'll only have access to 10 reviews, just for testing purposes. It does work, with a little work, just not for us beginners.

Using app

20 days

Total reviews

3

Average rating

3.7