Beast from the East review for Ali Reviews: Kudosi Reviews
March 9, 2022
I did not get to actually use the app as after loading it - it immediately made me select a paid subscription to continue (that was the only option given to me) I immediately deleted the app and gave a scathing review. However since then I have been contacted by the app team who kindly explained that I could change the plan to one of my choice later on. I politely advised that I did not like the way the app pushes you towards a paid plan in the first instance and so will not be using this app. It could very well be a good app but unfortunately I will not find out. I did appreciate the staff contacting me to help me.
Hi Lewis This is Seri, we're deeply sorry for this inconvenience causing your experience In relation to your concern, for making it clear at the first installation you will be recommended a suitable plan to fit for your store size, please be advised that because you have 7 trial days, during your trial, you totally can upgrade or downgrade your plan in app without any charge. Also for more details about our plan as well as its functions our app is offering, you can see it clearly in pricing section. Also I have seen that one of my colleague is following up your case by sending follow-up emails. Please kindly check it and let them know if you need further support. Regards, Seri Ali Reviews - Product Reviews Support Team
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App