Catsypetsy review for Ali Reviews: Kudosi Reviews

Jan. 7, 2019

PLEASE READ THIS BEFORE YOU START USING THIS APP. I am not happy with the app at all. Customer service and policy is illogical and there are other apps which provide more with less prices, I am not giving out name because then I will seem like a promoter. What I lived with customer service and the app was terrible, It does not worth the price as well as its customer service always prove themselves right. HERE IS THE STORY: I already contacted customer support at that time too, I realized that when I downgrade the account it becomes effective right after which seems like a small issue but it is illogical because it is a subscription method and your customers pay beforehand so they pay for premium feature for the whole month and maybe they prefer to downgrade it for the next month. My honest suggestion is to get it effective at the start of the next month. when I write to you about I realized that it is your company policy(which is ILLOGICAL) so I decided to delete the app. then got charged again(I deleted the app). I wrote to customer service about that inquiry but they did not accept it. THERE ARE OTHER APPS WHICH PROVIDE MORE WITH LESS PRICES. I do not suggest this app at all.