KakoDeals review for Ali Reviews: Kudosi Reviews
July 31, 2019
Veuillez me rembourser les 9$ que j'ai payé hier pour 24heures d'utilisation. Je viens de désinstaller cette application qui ne fonctionne pas. Aussi, ne me prélevez pas les prochaines mensualités. I am waiting for you to contact me asap
Hello Ibtissam, This is Ken from FireApps Customer Support team, and thanks for your feedback on Shopify. First of all, I well understood your issue, and we are so sorry for this inconvenience may have caused to your store. Unluckily we did not have any chance to assist you directly with a staff account, or a remote session due to your restricted environment. Besides, I have seen that our agent, Myra, is contacting to you for a refund, and please note that we need billing payment in order to compare with Shopify Partner, so the refund request can be done completely. We do appreciate your cooperation at the earliest in order to finish this process, and next month you will not be billed too. Thank you for your understanding, and in case you have any queries later, please feel free to contact us via our live chat, or our email at [email protected] Regards, Ken
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App