BigStreet review for Ali Reviews: Kudosi Reviews
July 31, 2019
I am currently using this app but today i have a problem with my images reviews they are not showing up on my store . There are numbers on the right top of the reviews that have images . i do not know how to solve the problem.
Hi Muhammet, Here's Ken from FireApps Customer Support Team, and thanks so much for your feedback. We are so sorry for this inconvenience may have caused to your store, and it is sadly to know that we could not help you earlier. About your reported issue, I would like to inform that it was caused due to a new function we just added recently, Lazy load, in order to improve your customers' experience in your Shopify store. However, there might be some old cache saved on your Chrome browser. Thus, our resolution is that kindly help me clear the old cache, and reload the page (by pressing Ctrl + Shift + R in your keyboard), and everything should work as usual. Thanks so much for your understanding, and hopefully you will continue enjoying our app. Best Regards, Ken
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App