Jamie Jaunts review for Ali Reviews: Kudosi Reviews

Hi there, This is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met. For your case, as I double checked, you have not uninstalled the app until September 18, therefore, it is impossible for us to issue you a refund for the time that you still used the app. Also monthly you should receive bill from Shopify, so it should give you a heads-up about those charges. Besides, when you started to install and use our app, it meant you agreed to our policy here, and please feel free to let me know if there is anything you misunderstood and/or uncleared: https://help.fireapps.io/en/articles/2001280-payment-refund-policy Hope this will be helpful to you, and if you have further concerns on this, we are willing to hear and assist you ASAP then. Regards, Lynn