TroliMops review for Ali Reviews: Kudosi Reviews
Dec. 16, 2019
Tried to install but it's not showing up on my website. They want me to manually which it's their app, they need to make sure it installs correctly automatically. I contacted support and will wait for a reply. Just going to use a different review app for now. Will change my review based on whether support fixes the problem.
Dear Macie, My name is Petey from FireApps Customer Support team, and I am so sorry for the inconvenience caused. As per basic checks on your store, there is no code for review box/rating star added so we have to add it manually. However, we have not received any email/request from you asking about this problem. For this case, please help me to re-install Ali Reviews, and share us a staff account, then we will help you check the issue ASAP with highest priority. Meanwhile, I have sent to you an email as well, thus please keep following up on this case with me through it. Looking forward to hearing from you. If you have any concern, please feel free to contact us via our live chat, or email at [email protected]. Best Regards, Petey -
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App