TheAnimeSupply review for Ali Reviews: Kudosi Reviews
Jan. 12, 2020
This app was great for me at the $10 price point although once you upgrade your Shopify plan it FORCES you to upgrade to their $30 plan. That's a scam! Deleting this app and installing loox.
Hi Joshua, This is Lynn from FireApps Customer Support team, and I am sincerely sorry for the inconvenience you met. Firstly, at the moment, please note that Essential plan price will depend on your Shopify plan (will be changed when you do upgrade or downgrade Shopify plan). For your specific case, you just upgraded your Shopify plan to Professional, so new price will be applied at $29.9. Please refer to this article for more details: https://help.fireapps.io/en/articles/3526382-which-plans-are-ali-reviews-offering Besides, the reason for this changing is that in Essential plan, our app provides a huge number of number of reviews, imported products, Review request emails, and of course, Ali Reviews Pops in order to scale your business in the fastest way. In addition to, with Shopify Professional plan, it takes us more resources to process, maintain server, and also you will get support 24 hours/7 days along with higher priority under this plan. Thank you for your understanding. If you have any concern, please feel free to contact us via our live chat, or email at [email protected] Regards, Lynn
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App