Soft Pet Paws review for Ali Reviews: Kudosi Reviews
Feb. 26, 2020
The app has nice design but is super inconsistent. Sometimes lags when importing reviews and requires re-logging. The embeded stars rating does not work on custom pages from shogun or pagefly and the support can provide very limited assistance.
Dear Alexander, Here's Muffin from FireApps Customer Support team. First of all, I'm deeply apology for the inconvenience may have caused to your experience. Besides, as I can see, my teammate, Jennifer, worked with you on this issue. After checking carefully, our app - Ali Reviews - unfortunately had conflict with 3rd party app, Shogun. Therefore, our rating stars was not able to work well on it, and I am going to ask our Development team to take a look on it. Meanwhile, could you please contact your Third party, and ask for their support? In case they need any assistance from our Development team, please let me know. Thanks for your understanding, and look forward to hearing your reply. Warm regards, Muffin
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App