trulycraved review for Ali Reviews: Kudosi Reviews

Hello Lynn, I'm Kate from FireApps Customer Team, and I am very sorry for the inconvenience may caused to your store. Per my check, seems like there was a misunderstanding here, so please let me explain in a clearer way. During the time you use our app, you can Upgrade/Downgrade any time you want without losing any reviews. One thing to note is that when you do Downgrade, the reviews will be unpublished automatically, not removed. Therefore, you will have to re-publish them again to make them available, and we provide a bulk action to publish all reviews at once easily for all customers. You can also check this article for more information: https://help.fireapps.io/en/articles/2001344-what-will-happen-with-my-data-when-i-upgrade-or-downgrade-my-plan Should need any help from us with those, please feel free to contact us via our live chat, or our email at [email protected]. Regards, Kate