XxPixieDustxX- review for Ali Reviews: Kudosi Reviews
May 25, 2020
I had to wait for hours for reviews to be completed. I spoke to Muffin on customer support and they have been very helpful in answering my concerns and offering solutions!
Hi Carlene, Here's Raymond from FireApps Customer Support team of Ali Reviews, and we are truly sorry for the inconvenience caused. Regarding the loading speed, as you know, the more reviews/photos you import per product, the slower it loads. Therefore, we highly recommend you to consider about displaying less reviews per reviews page, and suitable number of photos to improve it. For more detail can be found here: https://help.fireapps.io/en/articles/4034946-why-this-message-reviews-are-flying-to-your-store-kept-loading-and-waiting-for-a-while-for-reviews-imported Should you need any help from us with those, please feel free to contact us via our live chat, or our email at [email protected]. Regards, Raymond
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App