Smart Tech review for Ali Reviews: Kudosi Reviews
June 23, 2020
It is a scam. It always behave differently for reviews count. Now I got funny reply that historical imports will also get counted even if you delete reviews or that product itself. It is a clear cheating. Now they are not responding to my chat. I am deleting this app and better switch to cheaper and reliable one.
Hi Saeed, Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to your store. Related to your concern, we did a change in our strategy plan last year which reduced limitation of imported product reviews, but gave more new great functions. Although this change has been considered carefully by our Development team and informed clearly to all customers before publishing, we understand that it could make some confusion. For your case, you were in Essential plan with the total number of imported products, maximum 500. You mentioned that "it is plan limit of 500 products exhausted whereas i have total 179 products and around 120 with reviews imported", so may I know whether you have seen the announcement of reaching limit pop-up? I am looking forward to hearing from you soon. Best Regards Raymond
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App