SleekZPro review for Ali Reviews: Kudosi Reviews
July 13, 2020
I'd installed alireviews on my store some time ago, but reviews kept disappearing from my store without explanation. When I asked for help I just received a generic response which did not solve my problem. Lisa also took me through a roller coaster of BS back and forth for 6 days without offering any help. Worst support ever.
Hello Simon, I'm Kate from FireApps Customer Support Team, and I truly apologize for the inconvenience has caused to you. I noticed that you only contacted our support team regarding issue on Alexan Home store, so not sure if you have had any other issue on this store, SleekZPro? On the behalf of support team, I am sorry for the misunderstanding of agent assisted you, but it surely does not reflect our app quality and support team correspondingly. Therefore, could you please consider to re-install our app, and give me another chance to support you? I am looking forward to hearing from you. Regards, Kate
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App