Beachspark review for Ali Reviews: Kudosi Reviews
Aug. 22, 2020
The worst app ever! This app slowdown your whole website and that ultimately affects your conversion rate recently due to some error in this app my whole website got down for more than a day and it has affected my sales a lot as my store is a six-figure store. I never recommend anyone to use such crap app ever!
Hello Sarthak, I'm Kate from FireApps Customer Support Team. First of all, on the behalf of our team here, I am sorry for the inconvenience that caused to you. We had a unexpected problem with our server on last Thursday, and we tried to fix it as soon as we could. I truly apologize, and promise that we will do our best to avoid this kind of issue happening again. Besides, this issue was solved on the same day as it happened. Did it still affect your store after that? Please let me know if the issue still persists, and I am looking forward to hearing from you. Regards, Kate
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App