Letifly Decor review for Ali Reviews: Kudosi Reviews
Sept. 7, 2020
(we wish we could give 0 star) This app is asking us to upgrade like every 2 weeks. We JUST started paying more with them (double actually...) and they're now doubling their bill AGAIN. This is unacceptable and we will look into other review solutions, there are many out there. ALSO, and what's most concerning, their JS is mesding up with the load speed of our site A LOT. Sorry for all these ALL CAPS but these developers don't know much what they're doing.
Hi Raphael, I'm Raymond from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you. Related to your concern, I guarantee 100% to you that we have never charged any customers more than once in the same billing cycle. Therefore, it should have some misunderstanding here, and I do need your billing screenshots for further investigation. Besides, regarding loading speed, I am sending a Collaborator request to you to check this one deeper with my Development team, so please do not worry. We will do our best to assist you. Since we are having an active conversation, please feel free to get back to me there at any time. Regards, Raymond
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App