www.patisaa.com review for Ali Reviews: Kudosi Reviews

Hi Sonali, Here's Keva from Ali Reviews - Product Reviews Customer Support Team team of Ali Reviews and we're deeply sorry for this inconvenience caused. As we have checked your case and seen that 1. The problem with your filter setting. Firstly you might mistakenly set your filter with negative review, so your imported reviews still show negative review. To avoid not being imported negative review, you need to set up 100% positive review. The second one as some reviews with another language, this is a know issue from AliExpress, as my colleague mentioned clearly that the amount of reviews translated in your English language may be less than 70%, because it still depends on translation service provided by AliExpress, if their contents have not been translated into English language yet, our app still import original reviews. 2. "The customer service equally pathetic and incapable", we have reviewed this case with the relevant agent and have a proper training for them to improve their supporting skills and reach customer needs. We have sent you a follow-up email, please let us know if you need further support Looking forward to hearing from you soon Best Regards Keva