Doppelpets review for Ali Reviews: Kudosi Reviews
April 14, 2021
Stay away from this app if you are using gempages. the new update breaks everything and the reviews are not working. Their support is incompetent and useless. Use Loox Reviews and stay away from this
Hi there, I'm William from Ali Reviews - Product Reviews Customer Support Team and we're deeply sorry for your bad experience with us. Regarding to your concern as following: 1. It is an unexpected integration issue with Gempage. Anytime you changes something in GemPages, our review widget has been disappeared, and we are working proactively with them to have resolution in the next few days. 2. Although our review widget cannot be automatically shown when adding Ali Reviews element from Gempage, we definitely help you add it manually and there are no negative effects with this way. As we have checked your conversation with our colleague and seen that your issue has been resolved . Please let them know if you need further support. Once again we're truly sorry for this inconvenience caused. Looking forward to hearing from you soon. Best Regards William Ali Reviews - Product Reviews Support Team
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App