L'Avant-Coureur review for Ali Reviews: Kudosi Reviews

1 / 5

May 10, 2021

I used this app for a long time Customer service is open to suggestion and continue to improve the app

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Here's David from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused. As we have checked your case and seen that you have installed our app on April 27 2021 and you have not ever contacted us for further support. Regarding to your concerns as following: 1. Our app will proactively suggest Essential plan for your trial because this plan will help you experience with most of functions that Ali Reviews is having. In order words, you will have a better overview. However, once your trial ends, you will have an option to choose your appropriate plan. 2. Please be advised that review widget such as review box will be automatically disappeared when your trial ends. To reactivate it, you need to choose your relevant plan as well we approve charge. 3. Finally, as you said that "And I realized that you can't even put the review box on the home page (if you only sell one product from the main page) you can only add a widget to "show a preview of the customer reviews", it's a known issue, but this feature has been on our roadmap and we will add this feature soon for future update. However, we now still help you add review box on homepage. My colleague has been sending you a follow-up email, please kindly check it and let them know for further support. Looking forward to hearing from you soon. Regards, David Ali Reviews - Product Reviews Support Team

Ali Reviews: Kudosi Reviews for Shopify
Ali Reviews: Kudosi Reviews
4.9 star
14,713 reviews

Kudosi (formerly Ali Reviews) - Shopify Product Reviews App

Developer
Shopify App Store