Enamel Camel review for Ali Reviews: Kudosi Reviews
May 18, 2022
The bulk importer is the main selling point for this app as I do not have time to find Aliexpress links, one by one, to copy over to an app when each of my 3 stores have over 1000 products. THE BULK IMPORTER IS NOT WORKING when you also use the Dsers app (because Orberlo is shutting down) . The support team is unhelpful, they cut and paste links from the support documentation ( which I have already read) and then one of the dev team suggested that I delete my other stores ( I have 3) from Dsers so that I can bulk import reviews for 1. This would lead to me losing all the product data for 2 stores rendering them usless, wtf ?!!
Hi Cara, Here's David and we sincerely apologize for this inconvenience caused. In relation to your issue from Dser account because of many stores logging at the same time in 1 account, so you cannot import review in bulk, you need to logout the rest of stores, however we have realized log out one of your store from Dser means removing its data, this is a known issue and we surely noted it to improve it in the next releases As an alternative solution, please consider to install Ali Orders and it will help you bulk import review like Dser, also because Ali Orders is fully controlled by us, if there's anything wrong with it we can check and fix it immediately I have seen that one of my colleagues has been sending you follow-up emails, please kindly check it and let them know for further support. Regards, David Ali Reviews - Product Reviews Support Team
Kudosi (formerly Ali Reviews) - Shopify Product Reviews App