Berry Nice Home review for Ali Reviews: Kudosi Reviews
June 17, 2022
It's a shame that Oberlo has ceased to exist and that we are forced to migrate to fireapps like this! Their technical support is not trained to handle complex issues, they do not understand the problems well, they lack resolution and logic. I have paid for your application and we have received a medicocre application. We have lost 4 days of work, trying to speak with support. We've sent you screenshots, specifically told you about the bug, and even sent you a video, but your tech support is tech-savvy and has no idea what they're doing. Their responses are short and eager to help only to leave the support ticket open! DO NOT INSTALL THIS APP, IT IS A WASTE OF TIME AND MONEY. Hopefully there is some other company that releases an app that actually works and has trained support because they suck.
Hi Ricardo, Here's Kane and we're deeply sorry for this inconvenience causing to your experience First of all, we fully take responsibility because of unexpected support. Also please believe us that single conversation does not reflect the whole support and product quality we have built for years so we highly appreciate your understanding in this situation We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Looking forward to hearing from you soon. Regards, Kane Ali Reviews - Product Reviews Support Team
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