Alibaba & AliExpress Dropship
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the ease of use, the variety of products available, and the customer support provided. Many users find the app helpful for their dropshipping businesses, with features like one-click import and automated order fulfillment being highlighted. However, there are several negative aspects mentioned as well. Users complain about the expensive pricing, unexpected charges even after uninstalling the app, difficulty in canceling subscriptions, and issues with product quality and margins. Some users also express concerns about the app's transparency and practices, such as charging without permission and lack of a free plan.
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DON’T INSTALL! If I could give 0 stars, I would. Shopify should review this app’s trial, billing, notification, and refund practices. I was charged CA$85.36, which does not even match the Basic plan pricing I expected, and I was unable to properly access or use the app afterward. I also received no clear renewal notice, invoice, or payment receipt before/after the charge. Very disappointing experience.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
It's an expensive service to use. The prices they offer are expensive. I could not make a profit it i used it.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
I uninstalled this app and they still charged me
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
☆☆☆☆ Very disappointing experience. I only installed this app because I wanted to browse the product catalog and see if the products were suitable for my Shopify store. I never intended to purchase a premium subscription. I later discovered that my account had been switched to the Empire plan, which is advertised as $99/month after the trial, yet my card was charged $118.99. I was never expecting a charge of that amount. Support cancelled my subscription after I contacted them, but I am still waiting for a refund. Please be extremely careful when starting the free trial and entering your card details. Make sure you fully understand what plan you are being enrolled in and what you will actually be charged.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
There where some mistakes but they take it professional to fix it :)
Hallo team! Het spijt ons oprecht om te horen wat jullie hebben meegemaakt. We willen dit graag rechtzetten. Een van onze medewerkers heeft per e-mail contact met jullie opgenomen. We hopen dat we dit samen met jullie kunnen oplossen! 🙏
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