Alibaba & AliExpress Dropship
The reviews for the AliDrop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted by users include the ease of importing products from AliExpress, Alibaba, and Temu, the ability to edit descriptions and add branding, and the time-saving automation features for product management and order fulfillment. Users also praised the professionalism of the app, the transparency in the shipping process, and the reliable customer service provided by representatives like Leah. On the other hand, negative reviews focused on issues such as unexpected charges, difficulty in canceling subscriptions, lack of product visibility without a paid subscription, and problems with functionality and refunds. Some users also expressed frustration with the pricing discrepancies and lack of notifications for price changes, leading to financial risks and customer service challenges.
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I uninstalled this app and they still charged me
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
☆☆☆☆ Very disappointing experience. I only installed this app because I wanted to browse the product catalog and see if the products were suitable for my Shopify store. I never intended to purchase a premium subscription. I later discovered that my account had been switched to the Empire plan, which is advertised as $99/month after the trial, yet my card was charged $118.99. I was never expecting a charge of that amount. Support cancelled my subscription after I contacted them, but I am still waiting for a refund. Please be extremely careful when starting the free trial and entering your card details. Make sure you fully understand what plan you are being enrolled in and what you will actually be charged.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
There where some mistakes but they take it professional to fix it :)
Hallo team! Het spijt ons oprecht om te horen wat jullie hebben meegemaakt. We willen dit graag rechtzetten. Een van onze medewerkers heeft per e-mail contact met jullie opgenomen. We hopen dat we dit samen met jullie kunnen oplossen! 🙏
Unfortunately, you can't view their products without a paid subscription.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
paid for it and it does not work
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
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