Alibaba & AliExpress Dropship
The reviews for the AliDrop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of finding products and suppliers, the convenience of the platform once users are familiar with it, and the helpful customer support provided by representatives like Leah. Users appreciate the one-click import feature, automated order fulfillment, and the broad catalog of quality products available. However, negative themes include issues with billing practices such as unexpected charges after trials, difficulty in canceling subscriptions, lack of clear communication about recurring charges, and unresponsive support staff. Some users also mentioned high prices and concerns about the app being a scam.
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completely scumbag process to being able to unsubscribe, unlike other apps, if you uninstall will keep taking your money, you need to look very well before engaging with this app and keep bout eyes open
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
I’ve been using Alibaba & AliExpress Dropship for a while now and it’s been helpful for my store. I mainly use it to find products and suppliers, and there’s a pretty good variety to choose from. What I like most is that I don’t have to spend a lot of time searching for products on my own. Once you get familiar with the platform, everything becomes much easier. Overall, it’s been a good experience for me so far.
BE VERY CAREFUL WITH THE $1 TRIAL — Extremely Disappointing Experience I signed up for AliDrop’s $1 trial, thinking I was simply trying the service for one month. After the trial, however, my card was charged $114.99 every month. The biggest issue for me is the lack of clear communication about these recurring charges. I did not receive a clear email notification or reminder before these significant payments were taken from my card. I only discovered the recurring charges after checking my billing history. When I contacted AliDrop and explained the situation, I requested a refund, but they refused to refund the charges. I understand that subscription services can have automatic renewals, but charging $114.99 repeatedly without what I consider to be an adequate renewal reminder is extremely frustrating. A $1 trial can easily turn into hundreds of dollars in unexpected charges if you don't carefully monitor your account. My advice to anyone considering AliDrop: READ THE BILLING TERMS VERY CAREFULLY and monitor your card after the $1 trial. I am extremely disappointed with both the billing experience and the way my refund request was handled. 1/5 — I would not recommend this service based on my experience.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
Their support staff are terrible. If I could give them less than 1 star I would. I have been trying to message them online, via email, and through Get Support and no one is responding to any of my messages. It's a joke!
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
very bad app as I have taken this app for 1 dollar they deducted 1.25 GBP next day I had cancelled the subscription than uninstall the app without using and today they deducted 29.39 GBP which is fraud.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
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