All reviews

Rating Breakdown

  • 5
    85% (175 ratings)
  • 4
    6% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    10% (20 ratings)

Reviews with Text

  • 84% (175)
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1 / 5 Share

Dec. 1, 2025

This app is a scam. They deduct money from your account whenever they want. First, they charged $39.99 on 1st October. Then they deducted $54.99 on 20th October. Again, they charged $39.99 on 1st November. They do not have any email address or support team to contact regarding queries or to cancel the subscription. Even though they claim that my subscription was cancelled, they still continue to deduct money from my account. I will now be disputing these charges with my service provider.

Store

Fusoon

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 11, 2025

URGENT WARNING TO SHOPIFY STORE OWNERS: AliDrop is a Financial Risk and Customer Service Nightmare! Fellow Shopify store owners, heed this warning! My recent experience with AliDrop has been nothing short of a financial and emotional drain, exposing a deeply flawed system and a shocking level of gaslighting from their support. If you're considering AliDrop, please read this before you risk your business. I was lured in by the promise of seamless dropshipping, only to discover that AliDrop's pricing is a treacherous trap. I imported a product weeks ago at a solid $43.20, setting my selling price for a healthy profit. Imagine my horror when I accidentally stumbled upon the fact that the actual cost of this very same product within AliDrop had skyrocketed to $62.14, plus an additional $20.22 for shipping! This wasn't a minor fluctuation; this was a catastrophic price hike that instantly turned my supposed profit into a massive loss. The most infuriating part? I received absolutely no notification of this critical price change, despite a "notifications tab" being present but empty. AliDrop's representative, Erwin, repeatedly and adamantly insisted that I should have received a notification on the AliDrop dashboard for price changes from AliExpress. He even sent a screenshot pointing to this very "notifications tab." When I presented undeniable evidence that this tab, though present, displayed absolutely no alerts, and that both AliDrop and AliExpress were showing higher prices, Erwin's responses became a masterclass in gaslighting. Instead of acknowledging the system's failure or his own misinformation, Erwin pivoted. He implied I was confused, suggesting that "showing a different price on AliDrop or Shopify doesn’t mean the seller changed the price on the AliExpress side." He then blamed "regional pricing differences," "logged-in vs. logged-out pricing," and AliDrop using "default supplier price" – all while still maintaining that notifications should occur for AliExpress seller changes. This constant shifting of blame and refusal to accept responsibility for the lack of notifications, despite the clear evidence of an empty notification tab, is textbook gaslighting. It left me feeling frustrated, unheard, and questioning my own understanding of a very straightforward issue. The sheer inconsistency in their information is a red flag. First, I was told I'd pay the AliDrop rate. Then, after more probing, it was "clarified" that the actual price paid at order fulfillment would be the current AliExpress price, which was yet another differing figure ($48.38 in my case, compared to AliDrop's $62.14 and my original $43.20). This isn't "oversimplification"; it's a dangerous lack of clarity that can decimate your profit margins. To add insult to injury, there is no auto-price sync feature within AliDrop. This means that even if you somehow manage to manually track the constantly fluctuating AliExpress prices (which they admit you must do), you then have to manually update every single product in your Shopify store. This is an archaic and unsustainable process for any serious dropshipper, making AliDrop a time sink rather than a solution. And don't even think about checking price history within AliDrop – it simply doesn't exist. My experience with AliDrop has been a stark lesson in the dangers of entrusting your business to a platform with such fundamental flaws. The combination of unnotified price increases (despite an empty notification tab), conflicting information, the absence of essential features, and the gaslighting from their support team makes AliDrop a liability, not an asset. Do NOT risk your hard-earned money and business reputation with AliDrop. You will be forced into constant, manual price monitoring, and if you encounter issues, be prepared for a frustrating battle against a support system that seems more interested in deflecting blame than providing genuine solutions. Look elsewhere for a dropshipping partner that offers transparency, reliability, and actual support.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!

1 / 5 Share

Oct. 24, 2025

Charged me USD114 without notification. When accessing the apps, it gone missing or become inaccessible. Request for the refund.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience. Our team has reached out to you via email to have this resolved. Looking forward to sorting this out with you 🙏

1 / 5 Share

Oct. 21, 2025

tried to charge me after I cancelled. It charged me 4x more than the actual plan. Scam app.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience. One of our associates reached out to you via email to sort this out. We look forward to resolving this with you.

1 / 5 Share

Oct. 19, 2025

It seems like a scam - I opened this through shopify and it redirected me through a page where they offer this for $1/month. And they are asking for credit card information - shopify never asks for your credit card details when add a new app.

Using app

37 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry for the inconvenience. One of our associates reached out to you to resolve this. We look forward to sorting this out with you.

1 / 5 Share

Oct. 2, 2025

IS only AliExpress not Alibaba or Temu

Using app

29 minutes

Total reviews

2

Average rating

1.0

Developer Reply

We're truly sorry for the inconvenience. One of our associates reached out to you to have this resolved. We look forward to sorting this out with you 🙏

1 / 5 Share

Sept. 20, 2025

They charge you for fun even if you attempt to cancel the subscription. Worst app ever, they don't even help you cancel or get your money back. They also show you about 45 pages of trying to get you to keep the subscription when all you want to do is cancel yours, and they hide the cancel all the way at the bottom in small print. like I said shit app

Store

ZooPaws

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

Sept. 5, 2025

I was looking for apps with POD and also Dropshipping. Since the beginning of August, I wrote several emails asking whether they offered musical products and which ones had warehouses in Europe or faster delivery mechanisms. However, the only reply I received was that I should install the app myself, search for the products, and check them one by one. So, I installed the app on August 14th. On that very same day, I verified that the product prices were the same—or even higher—than the prices these same merchants were selling directly to end customers in Europe. In other words, a producer was directly competing with the retailer. This is called unfair competition and should not be allowed on Shopify. I come from a family of entrepreneurs, going back to my great-grandfather. People who traded internationally. My father planned and built one of the country’s largest chemical industries, and he always had different prices for end consumers and retailers—sometimes as low as 1% of the retail price. Everyone benefited. He sold to retailers almost at cost price. For example, he could sell a product at €0.01/liter, and then retailers (all of them) would sell to end consumers at €5/liter. Everyone had their role. Each person did what they knew best. When someone wants to capture everything for themselves, besides being legally considered “unfair competition,” it is simply unethical. In my opinion, such an app should not be on a platform alongside other sellers. Shopify should evaluate what is best for the sellers, always aiming at the greater good, for society, for healthy balance. I also learned this from my mother. Once, I asked her why she never shopped at the same place (supermarket or elsewhere), and she answered: “To distribute the money among everyone.” That is the role, above all, of people who are truly rich—in spirit. Although I immediately uninstalled the app, I later saw in my bank statement that they still charged me. I also received an email with a “shady business offer,” giving me two options where they would not refund my money, but instead tried to push me into continuing business with them. I am not interested—neither now nor ever. People without honor do not deserve trust. I only lose €100 once. Perhaps this is the very reason why TEMU cannot establish itself in the market: lack of trust. My mistake was installing an app that claimed to represent the strongest Chinese companies. I believe they are as much retailers as I am on Shopify. Therefore, I also believe that their only goal is to profit from the app fees, not to actually do business. Interestingly, I have just read that the app was developed in Dubai. That would explain a lot…

Store

Musi4International

Using app

10 days

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

Aug. 23, 2025

I've been using AliDrop for a week now, it seems some products are fairly priced but there's also a lot of overpriced items. It's expected to spend some time browsing before pushing items to your store, which is normal anyway. Your subscription starts with a 7 day free trial, for some reason I read 30 days and forgot my payment was due, if the payment isn't collected at the first attempt they cancel your subscription and your orders won't fulfil. There should really be an option to retry the payment once or twice before they cancel the subscription, just like Netflix or or other subscription based services. subscription payment system is quite glitchy, when I tried to make the payment and resume my subscription there was an error in the details so the system blocks you from retrying a payment for about 24h. This a very frustrating feature, having your whole store on hold for 24h is a major issue. Their support team was quite useless about this too. All in all, I no longer feel confident in AliDrop and might have to search for a different provider, which is disappointing after spending so many days editing every listing.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

July 21, 2025

scam

Store

My Store

Using app

7 days

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

July 20, 2025

no way to view products available before paying to sign up

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

June 15, 2025

Not able to renew subscription due to your website causing issue with sales

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏

1 / 5 Share

Feb. 21, 2025

Everything is fake. All reviews are fake they used to give credits people to get fake reviews. It is roast app i ever seen

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Affordable and valuable solutions are what we strive for—thank you for noticing! We’re here to keep making your experience worth it.

1 / 5 Share

Dec. 1, 2024

It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!

Store

Naando

Using app

11 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry that you had to experience this. Allow us to make this right! Our senior support has reached out to you to sort this out. Thank you!

1 / 5 Share

Nov. 30, 2024

Charged a monthly fee even though app is uninstalled and has been for a while

Store

NuAira

Using app

37 minutes

Total reviews

6

Average rating

3.7

Developer Reply

We sincerely apologize for this inconvenience. Allow us to make this right! One of our associates has reached out to sort any issues. Thank you!

1 / 5 Share

Nov. 20, 2024

I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?

Using app

10 days

Total reviews

9

Average rating

4.1

Developer Reply

We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!

1 / 5 Share

Nov. 17, 2024

I was forced to review the app before I had a chance to use it. This is not an honest practice.

Using app

About 17 hours

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear about your feedback that we didn't meet your expectations. One of our associates will reach out to you to sort any issues! Thank you!

1 / 5 Share

Nov. 8, 2024

I would not recommend it runs extremely slow, and this only connects to aliexpress.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry that we didn't meet your expectations. Our team would like this to be resolved and has reached out to you via email. Looking forward to sorting this matter with you!

1 / 5 Share

Oct. 10, 2024

There is no Free Plan as mentioned here

Using app

2 minutes

Total reviews

4

Average rating

1.5

Developer Reply

We sincerely apologize for the confusion regarding the free plan. Your feedback is important to us, and we will address it directly. Please reach out to our customer service team for clarification on our plans and options. We appreciate your understanding!

1 / 5 Share

Sept. 19, 2024

horrible, keeps saying my account doesn't exist, but the same email is populated in my settings. Photos don't transfer over, customer service is extremely slow. Don't waste your time, use another app.

Using app

28 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at [email protected] so we can get this sorted?