Alibaba & AliExpress Dropship

completely scumbag process to being able to unsubscribe, unlike other apps, if you uninstall will keep taking your money, you need to look very well before engaging with this app and keep bout eyes open

I’ve been using Alibaba & AliExpress Dropship for a while now and it’s been helpful for my store. I mainly use it to find products and suppliers, and there’s a pretty good variety to choose from. What I like most is that I don’t have to spend a lot of time searching for products on my own. Once you get familiar with the platform, everything becomes much easier. Overall, it’s been a good experience for me so far.

BE VERY CAREFUL WITH THE $1 TRIAL — Extremely Disappointing Experience I signed up for AliDrop’s $1 trial, thinking I was simply trying the service for one month. After the trial, however, my card was charged $114.99 every month. The biggest issue for me is the lack of clear communication about these recurring charges. I did not receive a clear email notification or reminder before these significant payments were taken from my card. I only discovered the recurring charges after checking my billing history. When I contacted AliDrop and explained the situation, I requested a refund, but they refused to refund the charges. I understand that subscription services can have automatic renewals, but charging $114.99 repeatedly without what I consider to be an adequate renewal reminder is extremely frustrating. A $1 trial can easily turn into hundreds of dollars in unexpected charges if you don't carefully monitor your account. My advice to anyone considering AliDrop: READ THE BILLING TERMS VERY CAREFULLY and monitor your card after the $1 trial. I am extremely disappointed with both the billing experience and the way my refund request was handled. 1/5 — I would not recommend this service based on my experience.

Their support staff are terrible. If I could give them less than 1 star I would. I have been trying to message them online, via email, and through Get Support and no one is responding to any of my messages. It's a joke!

very bad app as I have taken this app for 1 dollar they deducted 1.25 GBP next day I had cancelled the subscription than uninstall the app without using and today they deducted 29.39 GBP which is fraud.

DON’T INSTALL! If I could give 0 stars, I would. Shopify should review this app’s trial, billing, notification, and refund practices. I was charged CA$85.36, which does not even match the Basic plan pricing I expected, and I was unable to properly access or use the app afterward. I also received no clear renewal notice, invoice, or payment receipt before/after the charge. Very disappointing experience.

It's an expensive service to use. The prices they offer are expensive. I could not make a profit it i used it.

There are scammers, the biggest mistake you could make is press the ''try'' button, stay way from these scammers

I uninstalled this app and they still charged me

auto payment for the second tier package. i didnt ask for it but they tried charging me. rubbish

☆☆☆☆ Very disappointing experience. I only installed this app because I wanted to browse the product catalog and see if the products were suitable for my Shopify store. I never intended to purchase a premium subscription. I later discovered that my account had been switched to the Empire plan, which is advertised as $99/month after the trial, yet my card was charged $118.99. I was never expecting a charge of that amount. Support cancelled my subscription after I contacted them, but I am still waiting for a refund. Please be extremely careful when starting the free trial and entering your card details. Make sure you fully understand what plan you are being enrolled in and what you will actually be charged.

There where some mistakes but they take it professional to fix it :)

Leah was a wonderful representiyive ftom alidrop she completely understood my frustration and helped me to correct thr issues

Muy mala aplicacion me cobro y luego ya no pude entrar hasta dejaron que me suscribiera no la recomiendo

Unfortunately, you can't view their products without a paid subscription.

I would like to mention Leah directly. Even though when the money came out of my account the instant shock had me write a review due to it being the most convenient way to communicate my frustration. Leah emailed me within 2 hours. 12:am Eastern time. Leah asked for my contact information. I was a little skeptical at first but complied. I told Leah I work until 6pm Eastern time. She called me at 6pm Eastern time. When Leah called she had already pulled my account up, had a solution, sent me an email confirmation and screenshot that she processed the full refund. I tell this store because it is not too many times you experience great customer service without all the hassles. Great customer service was provided. It is only right for me to make it right on my end too.

paid for it and it does not work

Please refund the money I paid I am not using it

Store full of garbage products with margins you could never profit from and then a long and difficult cancellation process. avoid.

Il personale è veramente preparato , io ho avuto la fortuna di trovare Leah, e mi ha supportato nei vari passaggi , in quanto un nuovo utente ho trovato delle difficoltà, ma è stata super professionale e passo dopo passo sono stato seguito , e sapere che c è un servizio clienti che funziona ottimamente mi fa stare tranquillo, per qualsiasi difficoltà vi consiglio di utilizzare il servizio clienti Grandissima Leah