Alibaba & AliExpress Dropship
All reviews
☆☆☆☆ Very disappointing experience. I only installed this app because I wanted to browse the product catalog and see if the products were suitable for my Shopify store. I never intended to purchase a premium subscription. I later discovered that my account had been switched to the Empire plan, which is advertised as $99/month after the trial, yet my card was charged $118.99. I was never expecting a charge of that amount. Support cancelled my subscription after I contacted them, but I am still waiting for a refund. Please be extremely careful when starting the free trial and entering your card details. Make sure you fully understand what plan you are being enrolled in and what you will actually be charged.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
There where some mistakes but they take it professional to fix it :)
Hallo team! Het spijt ons oprecht om te horen wat jullie hebben meegemaakt. We willen dit graag rechtzetten. Een van onze medewerkers heeft per e-mail contact met jullie opgenomen. We hopen dat we dit samen met jullie kunnen oplossen! 🙏
Leah was a wonderful representiyive ftom alidrop she completely understood my frustration and helped me to correct thr issues
Thank you so much for your kind words! 💜 I'm truly grateful that Leah was able to assist you and help resolve the issues you experienced. I completely understand how frustrating those challenges can be, and I'm glad we were able to work through them together. Your feedback means a lot to the entire AliDrop team. Thank you for your patience, trust, and for taking the time to share your experience. We're always here if you need any assistance in the future! Wishing you continued success with your business. 🚀
Unfortunately, you can't view their products without a paid subscription.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
I would like to mention Leah directly. Even though when the money came out of my account the instant shock had me write a review due to it being the most convenient way to communicate my frustration. Leah emailed me within 2 hours. 12:am Eastern time. Leah asked for my contact information. I was a little skeptical at first but complied. I told Leah I work until 6pm Eastern time. She called me at 6pm Eastern time. When Leah called she had already pulled my account up, had a solution, sent me an email confirmation and screenshot that she processed the full refund. I tell this store because it is not too many times you experience great customer service without all the hassles. Great customer service was provided. It is only right for me to make it right on my end too.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
such a very terrible and miserable experience , i didnot get my refund or no answer for my emails or chat with customer service tried to reach them but no response and no solution even if they said we will refund you 50 % they didnot fulfil what they said
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
paid for it and it does not work
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
Please refund the money I paid I am not using it
Thank you for bringing this to our attention! One of our associates will reach out to have this sorted out. Thank you for your support! 💜
Store full of garbage products with margins you could never profit from and then a long and difficult cancellation process. avoid.
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
I can't do a refund and this is every bad
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
Unübersichtlich und Buttons funktionieren nicht, direkt deinstaliert.
We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at [email protected] so we can get this sorted?
I love that I can import products from Temu and Alibaba as well as AliExpress. The ability to edit descriptions and add my own branding before the product goes live helps me maintain a high-end feel for my store. It feels much more professional than other basic importers.
Thank you so much for sharing this! 💜 We’re delighted to hear your experience and how the app has helped you maintain a more professional, high-end feel for your store. We truly appreciate your feedback and are excited to continue supporting your growth! 🚀
The most efficient importer I’ve ever used I used to spend hours manually copying product details from AliExpress, but AliDrop has completely automated that process for me. With just one click, I can pull high-quality product images, descriptions, and pricing directly into my store. It’s a massive time-saver for any serious dropshipper
Thank you so much for the kind words! 💜 We’re glad to hear AliDrop has made importing products so much easier and saved you hours of manual work. It’s great to know the one-click import feature is helping streamline your workflow. We truly appreciate your support and wish you continued success with your dropshipping business! 🚀
This app is helpful for AliExpress dropshipping. I was able to browse products and test the features without issues. The interface is simple and the tools are useful for store owners. Works as expected
Thank you for the feedback! We’re glad to hear the app works smoothly and that you find the tools and interface helpful for your store. 😊
I was hesitant at first, but everything went smoothly. Shipping was reasonable, the product matched the photos, and there were no surprises and I’ve had mixed experiences online before, but this one was positive. The store communicated clearly, shipping went as expected, and the product quality met my expectations
Thank you for sharing your experience! We’re glad everything went smoothly—from clear communication to timely shipping and product quality. We truly appreciate your trust! 😊
This store felt professional compared to others I’ve tried. Order confirmation and tracking were clear, and the product arrived in perfect condition and I appreciated how organized the whole process was. From ordering to delivery, everything felt transparent and smooth, which made me comfortable shopping here.
Thank you for the thoughtful feedback! We’re happy to hear the process felt smooth, transparent, and professional from start to finish. We truly appreciate your trust in our application 😊
I liked how transparent the shipping process was. The item arrived on time, and customer support answered my question quickly. Very satisfied and The store handled my order very well. Shipping updates were provided regularly, the delivery time was reasonable, and the product arrived in perfect condition. Overall, a reliable experience.
Thank you for your feedback! We’re glad you had a smooth and reliable experience, from timely shipping to helpful support. We really appreciate your trust! 😊
Product quality was better than expected for the price. Packaging was neat, and delivery didn’t take long. Overall, a very reliable shopping experience and I had a very smooth experience ordering from this store. The checkout process was simple, I received tracking updates quickly, and the product arrived well packaged and exactly as shown in the description
Thank you for your review! We’re thrilled to hear the product exceeded your expectations and that your shopping experience was smooth and reliable from checkout to delivery. 😊
The checkout was smooth and communication was great. I received updates on my order and delivery, which made me feel confident buying from this store. I was a bit cautious at first, but everything went better than expected. Communication was clear, delivery was on time, and the product quality matched the photos and details on the page.
Thank you for sharing your experience! We’re glad everything went smoothly and that clear communication and timely delivery gave you confidence in your purchase. 😊
I installed this app and found it easy to set up. The dashboard is clear and the AliExpress product import works smoothly. It saves time and helps manage products better. Support also looks responsive. Good app so far.
Thank you for your feedback! We’re glad the app is easy to use and helping you manage products efficiently. We appreciate your support! 😊
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