All reviews

Rating Breakdown

  • 5
    79% (585 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    9% (70 ratings)
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3 / 5 Share

Aug. 23, 2018

Support is trying to help most of the times, you can get some troubles with this app but it can be resolved. You get what you pay for, you can find much expensive and better options but for this price this is the best.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 21, 2018

App is quite helpful. And Razi from C/S replies all my questions really quickly. I really appreciate his help.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 20, 2018

Also in the settings of this application there is an option On Product delete/inactive (Unpublish from store, Set Out of Stock, None) I selected - Set Out of Stock But for some reason they decided that they have the right to hide goods. I created thousands of bugs in indexing my site in Google. Before publishing the applications in the APP Store Shopify check them? This application does not work for anything 1. An Auto Updating System to Keep your products pricing and stock up to date - Not Work! 2. On Product delete/inactive - Not Work! 3. sort button - Not Work! JUST NEVER BUY IT. It not only does not work, it destroys your website and business, you'll just pay them, but not only will you advertise and promote the site. and when you find out that there are no auto update prices and a warehouse, you have to think about how to remove all this product. and then you realize that you killed your SEO and you can start your business again even if you had an import of other products, the removal of thousands of pages of the site is the death of your SEO. you write to the support team they say that everything will be done but nothing happens

Using app

9 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Aug. 19, 2018

We've been using this for a few weeks now. Here are the pros and cons in our experience: PROS: - It does what it says it does, MOST of the time - It will save you time - Base cost is from $5 which is great value in consideration of the time it saves - Support is prompt and 24 hour. CONS - For business, it is just not user-friendly or reliable enough, yet, as follows: - It is SO SLOW to refresh screens. Our business is on a 50Mps connection so it's not our end. Seriously, you will be banging your head on the desk. - The Next Update Time auto sync counts down the days to the next product price update...but goes into negative time?? It is not clear whether the prices on screen are up-to-date or not. This makes us nervous. The advice from the support people is to run a manual update. This works (most of the time) but we have over 100 products so it takes forever to run manual updates. - It can't handle products where the Ali-store has different prices for variants within the same product. Not many products are like this but we have encountered issues. - The search tool within the app is inadequate and mind-numbing slow - Although support is good, they tend to offer 'beginner help' before they understand that you are familiar with the app and have a more complex need. Our summary - OK to begin with if you have only a few products. We don't trust it and are looking into other apps that are more expensive but (hopefully) more robust.

Store

Vandiva

Using app

18 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 24, 2021

Rajendra was most helpful in answering my question and went above and beyond with additional information. Most appreciated! Debora Hume

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

sai raghav was really helpful and explained his answers clearly and even sent photos to help me understand better. great support like this means i can get the most out of shopify for my business.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2018

not sure about the app yet i am just starting out ..... but at this point i can say the live support is great {BASHA...is awesome thanks }

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 30, 2018

The app is really great tool for dropshippers. I liked customer service support by Razi, he is a helpful and patient guide. Some features of the app are semi automated so before doing settings, consulting with customer service is preferable.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 11, 2018

I am loving this app, it is so user friendly and the areas I was not sure about the support team was very helpful and knowledgeable and was able to send video instructions as well ... Thank you again Rabbani... you rock.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

I was stuck on importing my items and Rabbani did an excellent job walking me through the process. Great job Rabbani!!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

Rabbani your service is AAA+ thank you for your help. Highly recommended app

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

thanks for the fast response Razi you rock gave me all the information i needed in less then 2 min excellent service keep up the good work. this was some of the fastest service ever and polite Thanks once again.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

Perfect and very fast help on video call with screen share! Thank a lot to RABBANI!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

SAI RAGHAV.is a Very good customer support, prompt reply, very patient with someone who is new to this and not very techy like me. He walks me thru all the steps that I need. A very affordable app for a new shopify store. He is very professional very cautiously directed me through in solving the issues I need. Thank you so much Sai Raghav......

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2018

As I am preparing my shop, I found full support from the team specially Rabbani who helped me to understand how to place orders. Thank you so Much

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2018

This app works perfectly with Shopify. I've just fulfilled a huge order of 27 items, all from different suppliers and it works so smoothly. I'm not the brightest user, so I had a couple of problems with pop-up blockers and settings, but I went on the 24/7 live chat help and was connected to Sai Raghav. Sai was very patient and gave me the help I needed to immediately get over my problems. I highly recommend this app.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

Perfect and smooth experience with this app so far, although I think it would be even better if they provide a function that allows us to download the photos directly from the site (and thus allowing a better image quality too), so I do not have to download another app just for this purpose. However, that being said, Razi has been a delight, very earnest and helpful in helping me out, will continue supporting this app! -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 21 November 2018 Razi continues to be wonderful and assuring in his customer service (:

Using app

Over 2 years

Total reviews

26

Average rating

4.8

5 / 5 Share

Aug. 5, 2018

Excellent app, very easy to use just few clicks. Razi tech support is excellent and respond in no time. Highly recommended.

Store

Pubzeon

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2018

I absolutely LOVE this app and the customer service!!! I can't even imagine not using it. BRAVO to the developer, it is extremely well designed and user friendly. I especially love the 24hr support, Ravi gave impeccable service. He was very polite, helpful and made certain to check into every situation and answer every question. Bottom line, if you are drop shipping from Aliexpress THIS APP. IS A MUST HAVE!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Omg this app is the best and the help was amazing..Thank you...

Using app

6 days

Total reviews

1

Average rating

5.0