All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
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5 / 5 Share

Sept. 1, 2018

Rabanni was great she was able to help me get my dropshipping the way i wanted thank you

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Rabbani, Thanks for explaining to me the process of using Aliexpress Dropshipping! You have saved the day and I will forever be grateful. Dropshipping is easy to use! I almost gave you but your prompt response is what helped give my business hope not a video but your online communication skills first!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Rabbani was very helpful in getting my app set up!!!!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

rajendra gave me really quick great advice

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Support was awesome. Love the Live chat feature. I got my questions answered promptly, in real time and efficiently. Great experience!

Using app

10 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 30, 2018

Good app but it definitely needs a lot of work to become more user-friendly.

Using app

16 days

Total reviews

1

Average rating

3.0

4 / 5 Share

Aug. 29, 2018

Easy to set up and load product in my store. A great variety of product items available. Support from Razi was helpful in walking me through ordering my first item sold.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 28, 2018

Just getting used to the app but looks promising and the support from Rabbani was some of the best support ever received with videos and screenshots to solve my issue.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 27, 2018

I have not sold anything yet so just going with 4 stars for now. Had some help from Razi. Quick response and answered all of my questions. SO far the app seems to work well. But it is too soon as I have not completed an order yet. But I do love having many store options available so there are plenty of item options to sell on your store.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 23, 2018

Great! Live support!! Just started and it was awesome experience. Thank you team , keep it up.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

The app is helpful, I had issue in invoicing yet I had unbelievable super valuable support from Anuradha, not sure she or he BUT, was so helpful with proper understanding of issues and immediate support. My issue solved in less than 10 min though I was trying with Shopify direct for 2 weeks. App support is great. Thanks again ANURADHA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 23, 2018

Support is trying to help most of the times, you can get some troubles with this app but it can be resolved. You get what you pay for, you can find much expensive and better options but for this price this is the best.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 21, 2018

App is quite helpful. And Razi from C/S replies all my questions really quickly. I really appreciate his help.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 20, 2018

Also in the settings of this application there is an option On Product delete/inactive (Unpublish from store, Set Out of Stock, None) I selected - Set Out of Stock But for some reason they decided that they have the right to hide goods. I created thousands of bugs in indexing my site in Google. Before publishing the applications in the APP Store Shopify check them? This application does not work for anything 1. An Auto Updating System to Keep your products pricing and stock up to date - Not Work! 2. On Product delete/inactive - Not Work! 3. sort button - Not Work! JUST NEVER BUY IT. It not only does not work, it destroys your website and business, you'll just pay them, but not only will you advertise and promote the site. and when you find out that there are no auto update prices and a warehouse, you have to think about how to remove all this product. and then you realize that you killed your SEO and you can start your business again even if you had an import of other products, the removal of thousands of pages of the site is the death of your SEO. you write to the support team they say that everything will be done but nothing happens

Using app

9 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Aug. 19, 2018

We've been using this for a few weeks now. Here are the pros and cons in our experience: PROS: - It does what it says it does, MOST of the time - It will save you time - Base cost is from $5 which is great value in consideration of the time it saves - Support is prompt and 24 hour. CONS - For business, it is just not user-friendly or reliable enough, yet, as follows: - It is SO SLOW to refresh screens. Our business is on a 50Mps connection so it's not our end. Seriously, you will be banging your head on the desk. - The Next Update Time auto sync counts down the days to the next product price update...but goes into negative time?? It is not clear whether the prices on screen are up-to-date or not. This makes us nervous. The advice from the support people is to run a manual update. This works (most of the time) but we have over 100 products so it takes forever to run manual updates. - It can't handle products where the Ali-store has different prices for variants within the same product. Not many products are like this but we have encountered issues. - The search tool within the app is inadequate and mind-numbing slow - Although support is good, they tend to offer 'beginner help' before they understand that you are familiar with the app and have a more complex need. Our summary - OK to begin with if you have only a few products. We don't trust it and are looking into other apps that are more expensive but (hopefully) more robust.

Store

Vandiva

Using app

18 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 24, 2021

Rajendra was most helpful in answering my question and went above and beyond with additional information. Most appreciated! Debora Hume

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

sai raghav was really helpful and explained his answers clearly and even sent photos to help me understand better. great support like this means i can get the most out of shopify for my business.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2018

not sure about the app yet i am just starting out ..... but at this point i can say the live support is great {BASHA...is awesome thanks }

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 30, 2018

The app is really great tool for dropshippers. I liked customer service support by Razi, he is a helpful and patient guide. Some features of the app are semi automated so before doing settings, consulting with customer service is preferable.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 11, 2018

I am loving this app, it is so user friendly and the areas I was not sure about the support team was very helpful and knowledgeable and was able to send video instructions as well ... Thank you again Rabbani... you rock.

Using app

28 days

Total reviews

1

Average rating

5.0