Tuecus Aliexpress Dropshipping

Sept. 28, 2018

I ENJOY THE TEACHING OF RABBANI, HE TAUGHT ME STEP BY STEP PROCEDURE. HE IS VERY HELPFUL AND VERY PATIENT....

Sept. 26, 2018

I'm using this app on a Shopify store I'm setting up! The app is fabulous and the support team are above and beyond! The Chat Support is instant and extremely helpful! Rajendra was super helpful and supplied me with the perfect information I needed as per my question. Thank you!

Sept. 25, 2018

I had a big problem and Rabbani help me. Since I have no techno skills his patience was outstanding and ability to get me to where I needed to be was great. Thanks Rabbana so very much.

Sept. 25, 2018

Im owner of www.tabathasstuff.com ok guys the people in chat are great i deal with rabbani alot they always answer quickly and send screen shots if your lost or cant figure something out i can quickly add products to my shop tracking, contact, is easy and convienent i reccomend them highly

Sept. 24, 2018

Rabbani shaik was amazing ! i had trouble fulfilling an order and he quickly helped me solve the issue.

Sept. 24, 2018

I had an issue with a dropship item and Rajendra was very helpful in solving the problem. Excellent customer service.

Sept. 24, 2018

I like this app, it could be a little clearer in the conditions pricing at import. I entered that at $50.01 to $100 i would like my price adjusted by 170% what it actually did was add 170% to my cost. so on an $82.00 products was getting a price of 223.00 instead of the 139.00 i was expecting. A quick chat with Razi at the online support cleared up the issue perfectly. I gave the app 4* but Razi gets 5* for his explanation.

Sept. 22, 2018

I am new to Shopify and so far have been very satisfied. Today I had questions about Alidropship, and agent Basha was very helpful in providing very clear explanations and required steps.

Sept. 22, 2018

I use this app to drop Ship to Africa & all over the world. I find support especially consultant Rajendra from the support team a friendly, helpful person, going out of his way to help technology disable people like me to set up & understand the app. Thanks, Rajendra you are great!

Sept. 21, 2018

Got a good support from Basha. This app is real worth in buying. Extremely helpfull! yet to find out how the sales goes on

Oct. 13, 2018

This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.

Sept. 20, 2018

oxsai raghav m'a apporté des réponses très rapidement, le chat fonctionne a merveille....a recommander!!!!

Sept. 20, 2018

Sai Raghav provided exceptional support this morning. I had a question about settings, pricing and syncing them and he nailed it right away. Great job!

Sept. 19, 2018

great app to get easy and reliable items to your customers. easy to figure out and use and the customer support is fantastic as it is available 24/7 and they are very knowledgeable. thumbs up to to sai raghav for your amazing support.

Sept. 17, 2018

great app to get easy and reliable items to your customers. easy to figure out and use and the customer support is fantastic as it is available 24/7 and they are very knowledgeable.

Sept. 17, 2018

i was testing my order process to make sure everything was set up right and i had troubles placing the order on ali and i asked support for help and in 5mins my problem was fixed my browser wasnt allowing me to redirect the page.

Sept. 17, 2018

I really appreciated the support that Sai Raghav offered in the Appfreaker dashboard for Aliexpress! I had enabled to allow popups but the order was still not working and the videos on the dashboard were just confusing me more than helping me, Sai walked me through what I needed to do to fulfill orders on my shopify site.

Sept. 16, 2018

Still setting up the app, so far so good. Had some questions and Rajendra was really helpful on the live chat. Good to know I can have support when needed. Thanks!

Sept. 14, 2018

Great Guy Rabbani. Great Tech and support. Help fix a problem quickly. Thank you ,keep up the great work

Sept. 14, 2018

I needed help and Rabbani helped with my problem. The only problem was Me, I'm really slow at picking up and Rabbani was patient with me, even sent me screen shots on where to go on screen shot sharing....big help, with a slow learner....Big shout out to Rabbani