All reviews

Rating Breakdown

  • 5
    79% (576 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    10% (70 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

April 14, 2018

AE is a big headache. Shippers take forever to ship sometimes, they give invalid tracking numbers when you try to sort the products it won't sort, there's no way to update thousands of products at once, so just imagine the amount of time it takes. Clothing is way too small, even if you order a bigger size. my best advice is to play at your own risk.

Using app

11 months

Total reviews

3

Average rating

4.0

4 / 5 Share

April 13, 2018

I love this app it is extremely helpful in what you are looking for in your store. I would recommend it to anyone!

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 19, 2018

I was attended by Sai Raghav, very helpful and professional.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

5 star for a great Customer Service Agent. Appfreaker has very limited currency option at the moment because it depend on the website (on my end I'm Aliexpress). However, when I reached out for them a very willing to help Customer Service Agent "Sai Raghav" has walked me through a step by step resolution to resolve my issue. Now, I can calculate my price point from USD to my local Shopify currency. Thank you for the BIG help Sai Raghav! Keep up the good work.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2018

Sai Raghav was extremely helpful and very understanding. Explained everything simply so I could understand. Thank you

Using app

About 2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 19, 2018

This app is really starting to irritate me and causing losses as the price sync does not work meaning sometimes after a customer has purchased from my store, once I go to place the order the price has increased or they end up paying regular price with me having to add more money for shipping. October 2018- I have now decided to delete this app after having to refund alot of orders due to the system not syncing and updating on stock and price.

Using app

12 months

Total reviews

3

Average rating

3.7

1 / 5 Share

April 10, 2018

Terrible app! The auto sync for the prices doesn't work, the prices rules doesn't work every time, the support doesn't solve any problem! I waste my time to switch on another app... Your app is a TRASH!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 10, 2018

Razi was Great! He helped me for over an hour to figure things out on my aliexpress account! Thanks again Razi!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2018

They do a great job and are very fast at answers! I surely recomand

Store

My Ted

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2018

I have not had a chance to use the app yet but the support person was a great help with deciding whether or not to get the app. His name was Sai Raghav and he explained the free trial and convinced me to give it a try. I think it will help a great deal. Sincerely, Ken Turner.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2018

Thanks to Razi at Aliexpress my worries and fears are over! My first sale on shopify and I was nervous making the order, but Razi in Customer Support was there to make it all so so easy. He took me through the process so so easily with clear instructions all the way. Thanks Man! Great Support. - Barry.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 6, 2018

I've moved a lot of product recently, but a major problem with the ordering process has gone unnoticed and has almost caused me to ship to the wrong address multiple times. I have contacted live chat support (which are helpful with many other things, despite not speaking english very well) who just say "I have forwarded the issue to the tech team" which they've said multiple times a month ago, I don't think that means anything. No updates. I've also tried using shopify app support with them. No response. When placing an order on aliexpress, the program automatically maps the buyer's shipping information into the fields, however, it fails to input the city every time. This means you have to flip back and forth and open every order on the shopify side to see what city the current customer lives in. If you are fulfilling back to back orders, and the current customer's state has the same city name as the previous customer's state, it will fill in the previous customer's city instead of the current customer's city. If you don't catch this, and correct the current customer's city, you will send a shipment to a place that likely doesn't exist, or someone who never ordered. It would really save time if it just selected the proper city the first time.

Using app

10 months

Total reviews

2

Average rating

2.5

1 / 5 Share

April 4, 2018

I am really unhappy with the service. Most sellers take around 7 to 10 days to even ship the order. My customers got really agitated. The sellers are even dropshipping products on aliexpress. Thats so pathetic. Use oberlo instead . wasted my money on aliexpress app.

Store

Yatines

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

April 4, 2018

Sai Raghav was an absolute legend in helping me with every question I had regarding Aliexpress Dropshipping.

Store

Miekko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Very helpful customer support. Sai Raghav on live chat went far beyond my questions. Excellent service. Thank you

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

AliExpress is Awesome! Great customer service and a HUGE supply of variable products for my store. I love Aliexpress! And My Special Thanks To Rabbani Who Is An Awesome Customer Service Agent. Rabbani Is Most Patient And Super Knowledgeable. Thank You Rabbani!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2018

Excellent customer experience with Rabbani! Was very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2018

Customer Service Sai Raghav was very helpful ), clear explanation step by step where to setup my account, thanks )

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2018

great app. customer service was very helpful.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2018

Great Customer support..... Basha is the best!

Using app

12 days

Total reviews

1

Average rating

5.0