Tuecus Aliexpress Dropshipping
Dropship Products with your own Branding with fast shipping
Rating
4.5
feedback
739
chart
#3,113
All reviews
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April 6, 2018
I've moved a lot of product recently, but a major problem with the ordering process has gone unnoticed and has almost caused me to ship to the wrong address multiple times. I have contacted live chat support (which are helpful with many other things, despite not speaking english very well) who just say "I have forwarded the issue to the tech team" which they've said multiple times a month ago, I don't think that means anything. No updates. I've also tried using shopify app support with them. No response. When placing an order on aliexpress, the program automatically maps the buyer's shipping information into the fields, however, it fails to input the city every time. This means you have to flip back and forth and open every order on the shopify side to see what city the current customer lives in. If you are fulfilling back to back orders, and the current customer's state has the same city name as the previous customer's state, it will fill in the previous customer's city instead of the current customer's city. If you don't catch this, and correct the current customer's city, you will send a shipment to a place that likely doesn't exist, or someone who never ordered. It would really save time if it just selected the proper city the first time.
April 4, 2018
I am really unhappy with the service. Most sellers take around 7 to 10 days to even ship the order. My customers got really agitated. The sellers are even dropshipping products on aliexpress. Thats so pathetic. Use oberlo instead . wasted my money on aliexpress app.
April 4, 2018
Sai Raghav was an absolute legend in helping me with every question I had regarding Aliexpress Dropshipping.
April 4, 2018
Very helpful customer support. Sai Raghav on live chat went far beyond my questions. Excellent service. Thank you
April 28, 2018
AliExpress is Awesome! Great customer service and a HUGE supply of variable products for my store. I love Aliexpress! And My Special Thanks To Rabbani Who Is An Awesome Customer Service Agent. Rabbani Is Most Patient And Super Knowledgeable. Thank You Rabbani!
April 1, 2018
Customer Service Sai Raghav was very helpful ), clear explanation step by step where to setup my account, thanks )
March 27, 2018
The customer service was helpful. The app has some flaws in it that are making me question whether or not to keep it but the customer service is good.
March 22, 2018
Sowmya was a great help. She explained every question I had with patience and clarity. Good job Aliexpress!!! Love the chat feature! The next day I had another question and Anuradha was just as diligent. She even sent me reference videos to help give me information. Both of them are very good at their jobs. Thank you again ( :
March 20, 2018
Just started using the app, i found it very useful and the customer support is excellent.
Feb. 24, 2022
I just had a very fruitful exchange with Sai Raghav. He knows his stuff, and was very helpful with our situation. We hadn't ordered anything in a while, and he got us back up and running in just a few minutes. Pay him more.
March 17, 2018
Just got help from Rabbani at Aliexpress he was patient and responsive. Good experience
March 17, 2018
Rabani was very helpful when I had questions about setting up auto updates! I have reached out to the support staff before as well and they have been very helpful.