All reviews

Rating Breakdown

  • 5
    79% (585 ratings)
  • 4
    9% (65 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    9% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2020

I was frustrated when I could not process my customer order of Appfreaker supply. I reached out to the support team through the chat with us now. Razi was the agent assigned to me. He was exceptionally helpful guiding from the beginning to the end on how to process appfreaker supply order. He did not end the chat until I was able to order the items. His was very patient and I am so glad he was the one assigned to me. The reason why I was not able to process the order was because I selected ship to Canada, which made it impossible to add the items to the cart. So, Razi explained to me that it does not matter if I change the shipping country to US since the shipping address on the checkout page will take precedence. I tried his suggestion and I was able to add the items to cart and eventually placed the order

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Really love all the options of importing in this app. Rajendra the customer representative was very helpful in explaining the plans available and how to use the application easily. Responded quickly and very professionally.Thank you, Rajendra !!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 23, 2020

The app provide variety of product for my store and customer service rep helps a lot her name is Rajendra very patient and helpful. I like Aliexpress but website need to update cause sometimes it's so frustrating when you keep clicking and nothing happen, but overall I am happy someone helped me.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2020

I had some questions about importing a product off of Ali Express. I wasn't sure if it would qualify for the dropshipping program I was registered for so Rajendra was kind and patient and explained it via "Chat" that it should work and told me what I would need to do. She was very helpful. I appreciate someone answering so quickly too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

I got help from Rajendra. I had very quick replay.My issue was about shipping to UK from Appfreaker.I don`t know how we`ll go in future,but for now I`m happy.Thanks,Rajendra

Using app

7 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 25, 2020

Ordering & mapping do not work, they said to me they have to fix a "case sensitive" issue since 3 weeks now. Still nothing fixed and not able to use this plugin. Shopify team must remove it as its simply, do not work. SOLVED/ After 1 month they fixed it but it was long EDIT 08/25 : New problem, imported product have wrong name / picture . The black product is named White and the white black.. They are "investigate". I guess it will took 3 more weeks again to fix this problem.. This plugin is full of bug

Using app

12 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 22, 2021

I start working with this app about two years ago, I have some small difficulties but the team behind it is very helpful and service-oriented. I talked with Rajendra & Rabbani for almost an hour and he helped me a lot. Thanks

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

THANK YOU VERY MUCH FOR YOUR SUPPORT!!! you guys are always very attentive and with an excellent helping service, THANK YOU VERY MUCH RAJENDRA

Store

DaryBaO

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 28, 2020

There are several problems with the app which has made it impossible to open my store. The issues have been reported on 3 occasions and, after 2 months, I have stopped receiving updates from the developers regarding fixing said issues: 1. The prices of the items that I imported do not match those that appear on my store 2. I cannot update the prices of the items in my store 3. The products that I imported have had their URLs changed and sometimes refer to different products altogether

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 28, 2020

I'm Vivian NAUD from WILD GLAMAZON FASHION, Ravi help/support is great. App & support is fantastic

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2020

I wanted some help with the pricing rules Basha was patient and professional. Thank You Basha. It's a great app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 5, 2020

And Again The worsed app I ever work with + extra 20$/month for such a bad app. DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day. Hi Aliexpress Dropshipping Team, On Monday I have been told that my inventory will be updated within 24H, and 2 days later nothing happen still the same problem ( 0 inventory update, lots o customers losing) Bad Bad Bad!!!

Using app

5 months

Total reviews

2

Average rating

1.0

5 / 5 Share

June 30, 2020

I used this app to dropship. Easy to add products. I spoke with Razi, who was very helpful and understanding, He helped answer/solve my questions in a timely manner and thoroughly.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 28, 2020

The worsed app I ever work with + extra 20$/month for such a bad app. DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day. Guys from "Aliexpress Dropshipping" fix all these issues with the app then come back to the market if you care about your costumers!! I hope this will help you to go forward!!

Store

MiSOLY

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

June 21, 2020

Though i have not started using their app. I talked to Sai Raghav and he was very helpful, answering all my questions in everyway he could. they are always online to answer questions and thats one thing i really admire about them.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2020

"You just need to do some clicks then the app will auto-run. Impressive speed and performance. Everything is reported in SEO issue checklist so that I know where I need to improve. Very Smart app. "

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 17, 2020

I used this app and it is helping me. I am now at the begining to use it. Mr. Rabbani A customer service Rep. help me and guided me to use approach this app.

Using app

7 months

Total reviews

2

Average rating

3.5

1 / 5 Share

May 29, 2020

I wanted to give zero big zero marks and negative 10 if there would have been in rating. Last 3.8 years , the CEO has not been able to resolve the auto Sync , It never works, works for 30 minutes , and then stops. They killed our businees due to no sync alongwith Shopify . No support , No Auto Sync. They only promise to resolve but they could not resolve last 3.8 years. A horrible dropshipping company with horrible staff support and horrible CEO, they do not even listen you, they do not escalate, they say that you cannot connect to CEO and manger . I have never seen such horrible dropshipping company. Avoid joining in future , else all will suffer badly. I need credit 90 % for 3.8 years back as fine to this company . Shopify must ban such company who has made auto sync never working last 3.8 years. Never take services of this company if you want to do well in drop shipping. Most horrible company , most horrible services with no auto sync at all.

Using app

Over 2 years

Total reviews

15

Average rating

2.7

1 / 5 Share

May 28, 2020

I would give -0 stars if I could. Sorry handling of orders. I placed a order two weeks ago and was giving false information several times about why my order has not shipped. They give you the runaround. Don't use them if you expect to get the order to your customers onetime. You will lose customers dealing with this company. No don't do it trust me.

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we are really sorry about this, due to current covid-19 pandemic logistics are affected. It been just a week from your order placement. we did provided tracking information as you know hoping you reach you by with next week or two. Thank you

1 / 5 Share

May 23, 2020

WORST APP.... DO NOT GET THIS... I NEED MY MONEY BACK... I gave them more then 3 chaces....you will waste your time adding products and they will charge you and fool you around, when you try to contact them about the bad quality of pictures and how the app would not do the daily products sync or any sync at all.. and It wont import the exact same thing. If you import something from Amazon, target or walmart. You willl see the shity quality of pictures and the quantity on your inventory would show zero... they will just fool you around and waste your time by saying let me send this to our technical team and contact you in couple of days..It's better Adding a product manually than doing it through this App.. Don't say in reply that it's because of covid-19. I am writing this review almost after 3 months of my bad experience which was before the covid and i tried it again thought i would give you guys a second chance but the same shit...

Store

NothSap

Using app

11 months

Total reviews

1

Average rating

1.0