Tuecus Aliexpress Dropshipping

June 1, 2019

Bad Bad Bad I submit this complaint for the tenth time. Your program does not import images from the AliExpress website when I import any product. And also does not automatically update the quantity and new prices. Although I did everything that was necessary from the settings menu and also the settings on the AliExpress website (why should I update manually?) Several times I have filed the complaint and you tell me that the maintenance department will solve the problem but to no avail. All these problems remain I think it is time to change from your program to another more serious and technical program. I will also file a complaint to the Chopeevai site on this issue as it is unreasonable to pay fees to your administration and have faced these problems for more than 15 days

June 1, 2019

Razi is really helpful specialist. If Razi is not helping me tonight, I might have to cancel your subscription on your site. He is so so smart and patient. Thank you so much. I am so happy.

May 29, 2019

The addresses of the orders are not auto-filled in the aliexpresss website. Please Fix this issue.

May 26, 2019

Absolute rubbish, looks like just about everyone had a problem with the app and had to contact support. Sure enough my install doesn't work either!! Not going to bother with support as I already use Oberlo and it dumps all over anything else I've tried. Strange that there's two of what seems to be the exact same app for different prices.....

June 24, 2019

Signed up recently & had problem importing products. I was helped by rep, Rajendra. Rajendra was helpful, professional & very friendly

May 25, 2019

It works Now due to my own accord. Figured it out myself. Had to uninstall the app then reinstall it

May 24, 2019

So far so good! User friendly app- had a small issued with images not transferring and Razi was very helpful!

May 24, 2019

A super quick and efficient service. Rabbani was very knowledgeable and provide answers quickly and provided examples. Also the link provided were very helpful to get me started.

May 23, 2019

Great service, very helpful. Quick response to all my questions and requests. Thank you Rajendra for your patience.

May 23, 2019

The old app wasn;t working so the customer service agent Rajendra was very helpful in setting me up with the new chrome version. Great job with ali expresss!

May 22, 2019

Amazing app and great support, love been able to sell other people products without stocking them! - danny.co.nz

May 20, 2019

Big callout to Rabbani. Had an issue adding products but on the online chat, was helped through the process and resolved the issue easily. Having someone knowledgable makes a big difference. Thank you

May 20, 2019

Rabbani offered amazing customer service! Was quick, and very patient with me when I did not understand certain things.

June 26, 2019

Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product.... Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products. Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people . I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month). I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back. I would never recommend this App and would like shopify to have a look on this matter

May 15, 2019

This app is AMAZING!!! I recently experienced a technical issue. I was able to get a hold of a customer service rep named Basha within 15 seconds of submitting my request. He walked me through steps of how to fix said issue, and he was able to resolve the issue within 2 minutes flat. He was extremely polite, and made sure that the issue would not happen again. I highly recommend this app! LOVE LOVE LOVE Aliexpress!!!

May 11, 2019

Rabbani was a great help with navigating and setup. I was stuck and he helped with something that would have taken hours to figure out. Thank you so much!

May 11, 2019

I love this app iU use it all the time. Also very easy to use and Sai Raghav was very helpful thank you!

May 10, 2019

i was having problems getting started sai raghav was very patient and helpful to me i thankyou for such good customer service we need more like sai in the world today thankyou

May 9, 2019

I am completely satisfied with this application, easy to use, and especially the customer service is exceptional

May 9, 2019

So far so good, got great customer service from Sai Raghav! He helped my within 5 seconds of asking my question.