Tuecus Aliexpress Dropshipping

May 20, 2019

Big callout to Rabbani. Had an issue adding products but on the online chat, was helped through the process and resolved the issue easily. Having someone knowledgable makes a big difference. Thank you

May 20, 2019

Rabbani offered amazing customer service! Was quick, and very patient with me when I did not understand certain things.

June 26, 2019

Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product.... Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products. Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people . I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month). I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back. I would never recommend this App and would like shopify to have a look on this matter

May 15, 2019

This app is AMAZING!!! I recently experienced a technical issue. I was able to get a hold of a customer service rep named Basha within 15 seconds of submitting my request. He walked me through steps of how to fix said issue, and he was able to resolve the issue within 2 minutes flat. He was extremely polite, and made sure that the issue would not happen again. I highly recommend this app! LOVE LOVE LOVE Aliexpress!!!

May 11, 2019

Rabbani was a great help with navigating and setup. I was stuck and he helped with something that would have taken hours to figure out. Thank you so much!

May 11, 2019

I love this app iU use it all the time. Also very easy to use and Sai Raghav was very helpful thank you!

May 10, 2019

i was having problems getting started sai raghav was very patient and helpful to me i thankyou for such good customer service we need more like sai in the world today thankyou

May 9, 2019

I am completely satisfied with this application, easy to use, and especially the customer service is exceptional

May 9, 2019

So far so good, got great customer service from Sai Raghav! He helped my within 5 seconds of asking my question.

May 8, 2019

I was having difficulties getting the sight to load, and was becoming very frustrated. Rabanni was amazing, and stayed with me to solve the problem, even had me share my screen and was patient with my lack of tech savviness for over an hour! Please use this app for your business. The support is superb!!

May 7, 2019

I used the live chat for some help when installing and somone was right there. Rabbani was with me for a long time, helping me get my browser settings right and making sure i had everything set before we stopped. I couldn't have done it without Rabbani!

May 7, 2019

The chat support of this app is really great ! There is an online support for 24 hours and it is really nice and easy to use. Thank you Sai Raghav for your help !

May 7, 2019

I am new to drop shipping and had trouble at first navigating the platform. I reached out to the 24/7 customer support and Razi helped me literally step by step until I figured things out. I'm so thankful I did not have to sit up for hours learning how to do it alone! Thanks Razi!

Oct. 7, 2019

This app gives a lot of errors!! Save yourself time and try a other app. When you delete old products in the app it deletes new products on your website. Appfreaker can not find the problem they tell.

May 9, 2019

Worth every penny. The services already paid for themselves with the 24 hour support. Razi went the extra mile to make sure my drop shipping store was set up right. When we hit a wall, he took over my screen and fixed everything. Thanks Razi!!! You really made my day!!! I would like to add Rabbani to the list of amazing customer service agents! Keep up the good work! Mahalo

May 4, 2019

Although the app may seem confusing, Razi was AMAZING ! I absolutely love the app. Recommended !!!!!

May 3, 2019

Great app, it makes everything easy, they have a live chat and Razi was so helpful when i did not know how to import products.

May 3, 2019

Razi was a great help and gave me confidence in the application. I'm not the most tech savvy person, somehow Razi managed to know the exact answers

May 3, 2019

Razi Helped me a TON even with things unrelated to this app. Lifesaver. I was given info from Razi on subjects from margin creations to locations issues.

Sept. 26, 2019

I did try the app again after some 5-6 months. This is what happend>>> Now ALL my data, 300 products are gone after using this app again. Months of work are GONE!!! Jos NOT WELL WORKING APP! Razi from Aliexpress Dropship APP: Please try importing the Products Also,as Promised we have Resolved your issue We will be very much be Pleased if you Remove that 1star rating as we have Resolved your issue Please Feel free to contact us if you have any Queries We will be very Happy to help you WE: After 1.5 - 2 months of working with this app, we did everything where they did ask for and we really like the idea of the app: -Price change at store> does not work. -Quantity Change> does not work -Enable conditional price change> does not work -Variable products price/quantity does not work We spend a lot of time and money. Give me us our 60 euro back and and 300 usd for the worker (We have invoices as proof) >>Because of your NOT WORKING APP!!!! This is not a 1 time experience because we had more websites with the same problems and really like to work with a app like this.