Rating

4.3

feedback

254

Reviews

chart

#990

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    12%
  • Less than a month
    29%
  • Less than a year
    41%
  • More than a year
    8%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include fast and helpful customer service, prompt replies, and courteous support team members. Customers appreciate the ease of navigating the app and the quick responses to their inquiries. On the other hand, negative themes include issues with order fulfillment, long delivery times, misleading advertising, and dissatisfaction with the customer service experience. Some users reported delays in shipping, errors in tracking information, and difficulties linking existing products with sourced products. Additionally, there were complaints about subscription fees, lack of direct order fulfillment, and complex sourcing processes.

Highlights

Positive aspects include fast and helpful customer service, prompt replies, and courteous support team members.
Negative themes include issues with order fulfillment, long delivery times, misleading advertising, and dissatisfaction with the customer service experience.
Customers appreciate the ease of navigating the app and the quick responses to their inquiries.
Some users reported delays in shipping, errors in tracking information, and difficulties linking existing products with sourced products.
Complaints about subscription fees, lack of direct order fulfillment, and complex sourcing processes.

Rating Breakdown

  • 5
    84% (214 ratings)
  • 4
    4% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    9% (22 ratings)

Reviews with Text

  • 86% (218)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 23, 2026

thanks for the prompt reply and clarifications.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We’re glad we could provide prompt assistance and clarify everything for you. Your feedback means a lot to us! 🖤 Best regards, Dropshipman Support Team

5 / 5 Share

Feb. 22, 2026

still learning to know dropshipman

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Jan. 30, 2026

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help! Best regards, Dropshipman Support Team

5 / 5 Share

Jan. 28, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

The tech was very helpful, fast, and courteous when providing the information needed.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind feedback! We’re glad to hear that our tech was able to assist you quickly and courteously. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Best regards, Dropshipman Support Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more