Dropshipman: Easy Dropshipping
All-in-one dropshipping supplier with AliExpress, Alibaba,Temu
Rating
4.2
feedback
262
chart
#950
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
12%
-
Less than a month
29%
-
Less than a year
40%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service with helpful and responsive support agents, fast responses to inquiries, and ease of use. On the other hand, negative themes include poor customer service experiences, long shipping times, issues with order fulfillment, and misleading advertising regarding product-sourcing capabilities. Some users praised specific support agents for their assistance, while others expressed frustration with unresponsive or incompetent support.
Highlights
Review RSS Feed
All reviews
Jan. 13, 2026
FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD Be aware, this is FRUAD, I tested their platform. solution works but they are listing products that even not in stock. They have no care with your business and your customers. Be aware horrible experience with my first sales using their platform. Horrible!!
Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating stock-related issues can be, especially during your first sales. We want to clarify that Dropshipman is not a fraudulent platform. However, we acknowledge that in this case, real-time inventory synchronization did not meet expectations, which led to the product being unavailable after your order was placed. This is a serious issue, and we take full responsibility for the inconvenience caused to you and your customers. We care deeply about our merchants’ businesses, especially new sellers, and we regret that this first experience fell short of our standards. Our team has reached out via email and remains available to resolve any outstanding concerns directly. We sincerely hope you’ll give us another opportunity to demonstrate the improvements we are actively making. Thank you again for your honest feedback, it helps us improve. Best regards, Dropshipman Support Team
Jan. 2, 2026
Plus plan ($79.90) is unjustified. I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through. • First shipment: lost • Second shipment: re-shipped on 21/12/2025 • Final delivery: 2 January 2026 That’s a 35-day delivery. This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did. Charging $79.90 for a service that performs this poorly is indefensible. They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free. I hope this review helps protect another store and its customers from a similar experience
Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations. We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again. We will reach out to you personally via email to address any outstanding issues and work to restore your trust. We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team
Dec. 24, 2025
The cutomer service is excellent. Mr. Rob from the customer service was very helpful and he resolved my issue immediately and answered all the questions that i had. Really appreciate the good customer service.
Hello there, Thank you so much for your kind words! We’re thrilled to hear that Mr. Rob was able to assist you promptly and answer all your questions. Your feedback means a lot to us and motivates our team to continue providing excellent customer service. We truly appreciate your support! Best regards, Dropshipman Support Team
Dec. 9, 2025
Extremely Poor Customer Service and App Experience; My experience with this company has been extremely disappointing. They consistently fail to respond to customer requests, and when they finally do, it takes an unreasonably long time to receive any support. What makes the situation even worse is that even the account manager assigned to me shows no interest in my requests or concerns. There is no follow-up, no effort to solve issues, and no sign that my business or time matters to them. Whenever I needed assistance, the replies were either delayed beyond reason or never arrived. There is absolutely no professionalism, no accountability, and no customer centric approach in how they operate. Honestly, this is the slowest and least reliable customer service I’ve ever experienced. If this company wants to regain trust, they must drastically improve their responsiveness and ensure their account managers actually support their clients not ignore them.
Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. Your concerns regarding delayed responses and lack of follow-up are taken very seriously, and we deeply regret that we fell short of your expectations. We strive to provide prompt, reliable, and professional support to all our clients, and it’s clear that in this instance, we did not meet that standard. We are actively reviewing your case to understand where the breakdown occurred and to ensure that it does not happen again. We personally reach out via email to resolve any outstanding issues and restore your trust. We appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team
Dec. 4, 2025
Fast and clearly answear
Hello there, Thank you for your feedback! We’re happy to hear that our team was able to assist you quickly and clearly. Your satisfaction is very important to us, and we truly appreciate your support. If you have any questions, please don’t hesitate to contact us at any time. Best regards, Dropshipman Support Team
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