All reviews

Rating Breakdown

  • 5
    94% (374 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

Aug. 27, 2021

Great customer service by Mr. Patel. Enlightened me on the several features of the application. Looking forward to implementing the features in my store. Thank you!

Store

HOST

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 25, 2021

What the app does is great. The support is great. Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement) I have communicated this to the developer

Using app

About 1 hour

Total reviews

10

Average rating

4.8

Developer Reply

Hello Mike, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features. I am sorry that we are not fulfilling your requirement at this stage. I share this comment with my technical team and if possible we will definitely update the app.

5 / 5 Share

Aug. 23, 2021

Good customer service, excellent functions. Our store theme is customized, and I did not know how to install this app. But customer service Chirag helped to install it to our store and set up the discounts we wanted. Thank you so much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 23, 2021

very hard to understand settings and totally incompetent support chat. total waste of time even trying it. It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Drop a message at [email protected] to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

5 / 5 Share

Aug. 19, 2021

Excellent App! Great support from Chirag! I highly recommend the "ALL IN ONE AUTOMATIC DISCOUNT APP!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Easy to understand and set up. Works like expected. Support team reacted very fast when we asked for a new feature. They implemented it according to our wishes!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

This app works on our webstore. Thanks for cirklestudio team, Questions and assistance were answered quickly. Your service is amazing. Hopefully our webstore will be more in demand and successful. Thank You Very Much.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to hear that. My team feels elated to hear that. Please do not hesitate to contact us if I can be of any further assistance.

5 / 5 Share

Aug. 4, 2021

Chirag & tech team is extremely professional in hearing out my needs. Look no further for Discount Apps. I am absolutely impressed with the Apps Discount Structure which is intelligently design GUI with multiple stacks combination Discount Structures algorithm surely motivate Shopper to add more Cart Value. Chirag & team deserved 7 STARS rating support & speedy response time! Keep up the superb teamwork! Thank you so much for hearing out my needs Chirag & team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

The customer service with this app is amazing! Not only were their responses fast, but also incredibly helpful! I was even asked to be put into a virtual meeting so that I could be shown step-by-step to find a solution to my problem. There were a few questions that I could not figure out the answer to, so the team was quick to help me with a solution. I was not sure how to complete one of the solutions, so they took it upon themselves to do it for me. Everything in the app was fairly easy to set up and very straight forward. I am really looking forward to the app offering a "free gift" code as well as a "free shipping" option.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dear Admin, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We think about your suggestion of free shipping. We are planning to go for the offer of Free Shipping. Have a great sale ahead.

5 / 5 Share

July 27, 2021

Chirag and his team are unbelievable. I was able to download the app, they assisted with the installation and instructions, and I was up and running in less than 15 minutes. Response times and customer service are the best I've seen in this industry over the last 6 years! Highly recommend this app to anyone!!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

5 / 5 Share

July 26, 2021

I'm kind of a tech idiot so when I signed up, even though I need the service had no idea how to work it. The support staff took the time to deal with my naivety and walk me through exactly what I needed to get started. The customer service is SUPERIOR and the product is amazing! Definitely recommend!!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

Chirag provided an outstanding support installing the app on my AJAX cart theme! App works as advertised and I'm very happy with it!

Store

RAGOO

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Rob, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal user and helping to share the word about us. We’re here for you anytime. Our team is really happy to hear that you like our app.

5 / 5 Share

July 19, 2021

I love it thanks. Very simple and easy to use and the support team is wonderful and always online or replies in a shortest time.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2021

The app perfectly help us with our needs to apply volume discounts on orders for our products. We had specific requests that we addressed to the app developer team and the customer support service was fast, efficient and punctual. Very positive experience

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being an App user and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

July 6, 2021

The app is quiet complicated for me because of the language problem but the chat/service works great! Fast and super friendly! This already makes it highly recommended!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to have you as part of the Cirkle Studio family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

5 / 5 Share

June 25, 2021

Exactly what I needed!Support is great and responded quickly to answer questions I had about the app too.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Very simple design and easy to use. It is easy to introduce because the cost is low. There is no problem in my Japanese environment.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

Wonderful App. It work's amazingly. Best part is support. I had approached their support team for certain updates on my store and they did it religiously and the way I wanted it. The support executive was quick in responding and skilled in understanding my requirement and fixing it. I certainly recommend this App.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us — and we agree that Chirag is truly a gem to have on our team! We count ourselves lucky for customers like you.

5 / 5 Share

June 1, 2021

I have installed the app few days back and it is unbelievably amazing. I am writing the advantages of the app and will update it again once I use it further. 1) The customer support is just unbelieveable. They responded to my queries via live chat within just 30 seconds. Never seen such fast response. 2) There was some issue in the automated installation in my theme so I told them regarding it and they fixed it within just 2 minutes. This is just awesome. 3) I want a feature which was not present in the app so I asked them via email regarding it and within just 2 days they added the feature in the app. 4) Also, the feature which prompt me to install the app is that it doesn't charge you any monthly charge unless you generate revenue from this app. Also, it is free for the first 300 orders. My best wishes to the entire team for developing such an amazing product. Wish you the best of the best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Our team feels gleeful to hear that you are really happy with our app. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you taking the time to share your rating with us. Thank you so much.