All reviews

Rating Breakdown

  • 5
    94% (374 ratings)
  • 4
    4% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (6 ratings)
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4 / 5 Share

Oct. 30, 2024

Good customer support service! Quick, reliable support.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 15, 2024

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Store

JOVISA

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 3, 2024

I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 24, 2023

A very good app with excellent support. I would give a 5star but in my opinion there some more automations should be added to be perfect. But once more, function and supprt are excellent

Using app

4 months

Total reviews

5

Average rating

4.6

Developer Reply

Thanks for the honest feedback! We’re constantly striving to improve our app functions, so we’ll definitely take your suggestions into consideration.

4 / 5 Share

June 3, 2023

AIOD is great way to create all kind of discount offer to customers. And this team are so helpful to assist. GOOD WORK....

Using app

11 days

Total reviews

4

Average rating

4.5

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

4 / 5 Share

April 25, 2023

Good App. Kudos to the service. Really appreciated the team taking the time and effort in helping me with my queries.

Store

Turtle

Using app

About 2 hours

Total reviews

7

Average rating

4.9

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much.

4 / 5 Share

Feb. 24, 2023

Our company is fairly new to using this app on our POS in stores. I had several questions about the functionality of this app, and Chirag went above and beyond to help answer all of my questions! He was very knowledgeable and patient as he trained me and my store. Was very impressed with the service we received and look forward to continuing to use AIOD.

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2022

Love your apps. The support team is super proactive and they reply to your request in like no minute. Highly recommended!

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for giving us a chance and re-install the application on your store. Our technical expert is configure the app on your Expanse template. I hope that is works for you. Please do not hesitate to contact me if I can be of any further assistance / provide further information on this matter and I feel elated on it.

4 / 5 Share

June 20, 2022

Liking this app a lot so far. Installed it to be able to combine automated (BOGO) discounts and discount codes/stack discounts. Fairly painless to install, very customizable, and the team has been very quick to help me get it just right for my store/theme. I tried a few other similar-sounding plugins, but this is really the first one I found that lets me run multiple automated offers and/or stack on a discount code at a reasonable cost.

Using app

10 months

Total reviews

5

Average rating

4.8

4 / 5 Share

May 25, 2022

Great service, helpful and solution driven. for shopify basic as we have great added value! tough to bypass the 1 discount rule default shopify settings, with this app, everything runs smoothly!

Using app

19 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

4 / 5 Share

March 9, 2022

I am now trying this app for my Shopify store and the CS team response speed is amazing and they assisted me with anything related to the app.

Using app

8 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Jan. 27, 2022

Have not used it yet, but Manoj was a huge help in getting it set up the way I needed. Stayed with me until my concerns were resolved. He was great. You may want to consider changing the term "draft orders" in the set-ups because it makes people think they have to manually input the order for the codes to work...not your intention so maybe clear up that language....

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Hello Dear Admin, Thank you for your review. I just share this with our team and the technical team is update it immediately. After update that I hope this makes sense and now the user will not get confused. Please do not hesitate to contact me if I can be of any further assistance / provide further information on this matter and I feel elated on it.

4 / 5 Share

Oct. 15, 2021

A little difficult to understand the instructions for manual installation, more guidance on the ideal locations to insert code snippets would be very helpful! Great customer service however, and fast response time during business hours. So far integration has gone smoothly.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi Kai, Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. As per the different code structures of the theme and developer, the manual instruction is different for each theme which is really hard to manage. Here we describe the manual configuration https://www.cirklestudio.co/shopify-app/discount-app-configuration/ which is works in 70% of cases but still for 30% (Complex code structure) a developer can configure the app using this instruction.

4 / 5 Share

Sept. 28, 2021

There are so many options for sales and discount that you can apply to your store for free. Tho the app still has more to improve, their support are really attentive and will assist you on the discount settings that you'd like to add on your shop. Recommended to try as it's easy to use and esp you can use all for free.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We are grateful that you took the time out to leave us a review. Please share improvements with us on [email protected]. We love to hear about that. We will take an action on it and give you full satisfaction. Waiting for your email.

4 / 5 Share

Aug. 25, 2021

What the app does is great. The support is great. Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement) I have communicated this to the developer

Using app

About 1 hour

Total reviews

10

Average rating

4.8

Developer Reply

Hello Mike, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features. I am sorry that we are not fulfilling your requirement at this stage. I share this comment with my technical team and if possible we will definitely update the app.