Discounts, BOGO & Gifts ‑ AIOD
All reviews
Review RSS feed
I have had some issues with being charged after I cancelled the app - like a month after - which was not great. But once I reached out to the support through here (through the chat I wasn't able to solve it) I am happy to report I was refunded quickly. It is an app that I have used and it has worked well in some scenarios but not as well in others, but all in all it's a good service and does a lot.
Thank you for sharing your experience with your valuable time! We’re sorry for the inconvenience you faced with the post-cancellation charge, but we’re glad our support team could resolve it quickly for you. Actually it is happened because you are not removed the app from your store. We truly appreciate your feedback on where the app works well and where it could improve — it helps us keep making the service better. Thanks again for being a valued user!
Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.
I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.
A very good app with excellent support. I would give a 5star but in my opinion there some more automations should be added to be perfect. But once more, function and supprt are excellent
Thanks for the honest feedback! We’re constantly striving to improve our app functions, so we’ll definitely take your suggestions into consideration.
AIOD is great way to create all kind of discount offer to customers. And this team are so helpful to assist. GOOD WORK....
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
Our company is fairly new to using this app on our POS in stores. I had several questions about the functionality of this app, and Chirag went above and beyond to help answer all of my questions! He was very knowledgeable and patient as he trained me and my store. Was very impressed with the service we received and look forward to continuing to use AIOD.
Love your apps. The support team is super proactive and they reply to your request in like no minute. Highly recommended!
Thank you for giving us a chance and re-install the application on your store. Our technical expert is configure the app on your Expanse template. I hope that is works for you. Please do not hesitate to contact me if I can be of any further assistance / provide further information on this matter and I feel elated on it.
Liking this app a lot so far. Installed it to be able to combine automated (BOGO) discounts and discount codes/stack discounts. Fairly painless to install, very customizable, and the team has been very quick to help me get it just right for my store/theme. I tried a few other similar-sounding plugins, but this is really the first one I found that lets me run multiple automated offers and/or stack on a discount code at a reasonable cost.
Great service, helpful and solution driven. for shopify basic as we have great added value! tough to bypass the 1 discount rule default shopify settings, with this app, everything runs smoothly!
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
A little difficult to understand the instructions for manual installation, more guidance on the ideal locations to insert code snippets would be very helpful! Great customer service however, and fast response time during business hours. So far integration has gone smoothly.
Hi Kai, Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. As per the different code structures of the theme and developer, the manual instruction is different for each theme which is really hard to manage. Here we describe the manual configuration https://www.cirklestudio.co/shopify-app/discount-app-configuration/ which is works in 70% of cases but still for 30% (Complex code structure) a developer can configure the app using this instruction.
What the app does is great. The support is great. Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement) I have communicated this to the developer
Hello Mike, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features. I am sorry that we are not fulfilling your requirement at this stage. I share this comment with my technical team and if possible we will definitely update the app.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.