All reviews

Rating Breakdown

  • 5
    93% (326 ratings)
  • 4
    4% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (335)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 8, 2025

I have had some issues with being charged after I cancelled the app - like a month after - which was not great. But once I reached out to the support through here (through the chat I wasn't able to solve it) I am happy to report I was refunded quickly. It is an app that I have used and it has worked well in some scenarios but not as well in others, but all in all it's a good service and does a lot.

Store

normale

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your experience with your valuable time! We’re sorry for the inconvenience you faced with the post-cancellation charge, but we’re glad our support team could resolve it quickly for you. Actually it is happened because you are not removed the app from your store. We truly appreciate your feedback on where the app works well and where it could improve — it helps us keep making the service better. Thanks again for being a valued user!

4 / 5 Share

Oct. 30, 2024

Good customer support service! Quick, reliable support.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 15, 2024

Honestly, it's not the most user friendly BUT the customer service is super helpful, patient and kind. They help guide and fix ALL my problems. But will continue to use this app.

Store

JOVISA

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 3, 2024

I have been trialling the app and I have found the help and support great. The only reason I didn't give it a 5 star is I am trying to figure out the best offers that will convert and look good. I have had some learning and technical issues however support have always been available and easy to contact to fix it.

Using app

About 1 month

Total reviews

7

Average rating

4.9

4 / 5 Share

Nov. 24, 2023

A very good app with excellent support. I would give a 5star but in my opinion there some more automations should be added to be perfect. But once more, function and supprt are excellent

Using app

About 2 months

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for the honest feedback! We’re constantly striving to improve our app functions, so we’ll definitely take your suggestions into consideration.

4 / 5 Share

June 3, 2023

AIOD is great way to create all kind of discount offer to customers. And this team are so helpful to assist. GOOD WORK....

Using app

2 days

Total reviews

5

Average rating

4.6

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

4 / 5 Share

Feb. 24, 2023

Our company is fairly new to using this app on our POS in stores. I had several questions about the functionality of this app, and Chirag went above and beyond to help answer all of my questions! He was very knowledgeable and patient as he trained me and my store. Was very impressed with the service we received and look forward to continuing to use AIOD.

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 2, 2022

Love your apps. The support team is super proactive and they reply to your request in like no minute. Highly recommended!

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for giving us a chance and re-install the application on your store. Our technical expert is configure the app on your Expanse template. I hope that is works for you. Please do not hesitate to contact me if I can be of any further assistance / provide further information on this matter and I feel elated on it.

4 / 5 Share

June 20, 2022

Liking this app a lot so far. Installed it to be able to combine automated (BOGO) discounts and discount codes/stack discounts. Fairly painless to install, very customizable, and the team has been very quick to help me get it just right for my store/theme. I tried a few other similar-sounding plugins, but this is really the first one I found that lets me run multiple automated offers and/or stack on a discount code at a reasonable cost.

Using app

About 1 month

Total reviews

5

Average rating

4.8

4 / 5 Share

May 25, 2022

Great service, helpful and solution driven. for shopify basic as we have great added value! tough to bypass the 1 discount rule default shopify settings, with this app, everything runs smoothly!

Using app

About 5 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

4 / 5 Share

March 9, 2022

I am now trying this app for my Shopify store and the CS team response speed is amazing and they assisted me with anything related to the app.

Using app

5 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 15, 2021

A little difficult to understand the instructions for manual installation, more guidance on the ideal locations to insert code snippets would be very helpful! Great customer service however, and fast response time during business hours. So far integration has gone smoothly.

Using app

10 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Kai, Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. As per the different code structures of the theme and developer, the manual instruction is different for each theme which is really hard to manage. Here we describe the manual configuration https://www.cirklestudio.co/shopify-app/discount-app-configuration/ which is works in 70% of cases but still for 30% (Complex code structure) a developer can configure the app using this instruction.

4 / 5 Share

Aug. 25, 2021

What the app does is great. The support is great. Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement) I have communicated this to the developer

Using app

About 1 hour

Total reviews

10

Average rating

4.8

Developer Reply

Hello Mike, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features. I am sorry that we are not fulfilling your requirement at this stage. I share this comment with my technical team and if possible we will definitely update the app.